Principal System Administrator-Springfield, VA- Must have a TS/SCI with CI Poly clearance required! 100% onsite

Date Posted:

2024-07-22

Country:

United States of America

Location:

VA146: 8320 Alban S100, Springfield 8320 Alban Road Suite 100, Springfield, VA, 22150 USA

Position Role Type:

Onsite

• At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
• Principal System Administrators, internally known as Principal Analyst, infrastructure Workplace Services, collaborate with a diverse team to support exciting, critical programs with classified information system capabilities. Success in this role means you are able to develop, implement and maintain secure, cost-efficient environments across various classified programs. Program teams rely on your collaboration and guidance to define computing requirements and create end-to-end solutions to solve complex IT infrastructure problems.

• What You Will Do:

  • System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical.
  • Troubleshooting application functionality, crash, and performance
  • Investigate user performance and work with external teams to improve user experience
  • Assist customers with Tier 2 incident resolution for Linux and windows applications
  • Provide remote end user desktop support
  • Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions
  • Responds to escalated service desk/team requests
  • Communicate effectively (in oral and written form) with a variety of individuals, work well within small and large team environments
  • Willingness to provide initial triage, response, and notifications for incidents
  • Participates in special projects as required
  • Full time 100% Onsite position

  Qualifications You Must Have:

  • Typically requires bachelor’s degree and minimum of 5 years of prior relevant experience or a master’s degree and minimum of 3 years of prior relevant experience.
  • Must have an active and transferable U.S. government issued TS/SCI Polygraph security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • Candidate must have a current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security
  • Experience with Active Directory
  • Experience with the following: DNS, DHCP, DFS, LDAP
  • Experience Linux and Windows

  Qualifications We Prefer:

  • ITIL v3 or higher
  • Understanding of Service Now, NETS or other ticketing process
  • CompTIA Security+ CE Certification is the preferred certification.  
  • Understanding of Service Now, NETS or other ticketing process
  • Microsoft System Center Configuration Manager
  • Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
  • PowerShell
  • Virtualization Environments (VMware, Citrix)
  • Profile management utilizing the VMware User Experience Management (UEM) toolset
  • Microsoft Exchange
  • Telephone/Video support
  • Networking
  • Familiarity with site specific customer and mission  

  What We Offer:

  Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

  Learn More & Apply Now!

  RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

  We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several fact