APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

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POSITION SPECIFICS​

The Office of Central Procurement is seeking a Financial Shared Services Associate who serves as a central point of contact for processing and coordinating financial transactions on behalf of assigned University units; supports the Accounts Payable and Travel Expense or Purchase Request functions; ensures timely, accurate, and compliant execution of financial processes. Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support.        

Responsibilities include:                                                                                                                

• Serve as a central hub member for either the Accounts Payable and Travel Expense team or the Purchase Request team

• Receive and process unit requests for non-purchase order (PO) invoice payments, travel expense reports, purchase card reconciliation transactions, and/or purchase orders

• Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines

• Reconcile discrepancies and investigate transactional anomalies or errors

• Execute financial approvals on designated transactions

• Maintain accurate and up-to-date transaction records in financial systems

• Assist with internal and external audits by providing transaction documentation and reports

• Maintain alignment and communication with specific unit teams to ensure accurate and responsive support

• Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction

• Provide training to new staff members

• Identify opportunities for process improvements and automation in transaction workflows

• Maintain confidentiality and integrity of financial data at all times

• May supervise staff members, including hiring, development, and performance management

The successful candidate must possess:

• Strong verbal and written communication skills and the ability to collaborate with coworker