Medical Scribe

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Medical Scribe (Clinical Informatics Specialist)

Location: 5050 Parkside Ave #2, Philadelphia, PA 19131

Role Description:

At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Each Scribe is paired with a single provider, joining them in the exam room, during team huddles, and conducting post-visit summaries to ensure accurate, specific, and timely documentation. Our Scribes receive extensive training to become experts in our value-based care model, ICD-10 and CPT coding, electronic medical records, and population health.  Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences.

This role is designed for individuals seeking significant clinical exposure, particularly those on a pre-med or healthcare administration track. Because providers and patients rely heavily on this partnership, successful candidates should expect a 1 - 2 year commitment. This opportunity offers an immersive, paid position to gain clinical experience, chronic disease management, and a deep understanding of patient care workflows before advancing to MD, PA, Nursing, or other professional healthcare programs.

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

• Documenting Patient Encounters ~ 80%

  • Joining the provider in the exam room to observe patient visits

  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

  • Assigning appropriate CPT and ICD-10 codes

  • Preparing After Visit Summaries

  • Consulting with provider to ensure accurate and specific documentation
     

• Clinical Documentation Improvement ~ 10%

  • Requesting and reviewing medical records

  • Leveraging Oak Street's population health tools to support clinical documentation improvement

  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews

  • Consulting with provider on clinical documentation opportunities
     

• Administrative support for your provider and care team ~ 10%

  • Placing orders and referrals

  • Addressing tasks

  • Supporting the care team with additional responsibilities related to clinical documentation
     

• Other administrative duties as assigned
   

What we’re looking for:
 

Required:

• Minimum typing speed of 55 WPM, though 70+ WPM is strongly preferred.

• Must be able to commit a minimum of 1 year to the position, though 2 or more years is strongly preferred. 

• Excellent job attendance, including the ability to work in-person within the clinic for approximately 40-45 hours per week, with predictable hours and break times. This is a full-time position - we do not offer any part-time Scribe positions at this time.

• Advanced listening and communication skills.

• Strong computer literacy and ability to learn new technical processes.

• Ability to work well on your own as a self-starter, as well as the willingness to take direction and be a member of the team.  

• Ability to adapt to new workflows and to quickly learn new concepts and skills, especially when working with a paired provider’s processes and procedures

• Compliance with hospital and Oak Street Health policies, including HIPAA

• Must be able to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday to perform core operational duties. We are committed to providing reasonable accommodations to qualified individua