Manhattan Active Omni Software Engineer

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

General Purpose
MillerKnoll is looking for a Manhattan Active Omni Software Engineer - Retail to join our Digital Engineering and Platforms team. As a Software Engineer - Retail, you will own and support existing customizations as well as scoping, designing, and configuring new features and functionality in our retail systems environment. The primary focus for this role would be Manhattan Active Order Management and associated integrations. 

 
Essential Functions
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as someone who . . . 

• Be a part of a team that is developing and integrating these digital-first solutions to meet our growing customer demand. 

• Partner with stakeholders to drive best practice adoption in Manhattan Active Omni Order Management, ensuring optimal use of application features to support scalable and efficient fulfillment operations. 

• Contribute to configuration, design, and technical analysis efforts, leveraging working knowledge of Manhattan Active Omni POS, OMS, and WMS to guide effective enhancements and ensure alignment across business stakeholders. 

• Engage in Agile development practices through active involvement in sprint activities, scrum ceremonies, code reviews, and cross-training sessions, with Jira as a central tool for workflow tracking and team alignment. 

• Partner with Product Managers, Business Analysts, and business experts to review bugs/issues, advise on capabilities native to the platform and design solutions for non-standard requirements. 

• Assist in facilitating training sessions and providing guidance to end users on effective utilization of SCI reporting. 

• Maintain documentation for customizations, processes, and trouble-shooting guides. 

• Participate in the verification and testing of system build deployments. 

• Review escalated system issues/bugs from the Helpdesk team to determine if technical changes are required and create and propose well-considered solutions. 

• Assist with security audit tasks by providing reporting and necessary data. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree in Computer Science, Information Systems, Supply Chain or related discipline or equivalent experience. 

Skills and Abilities

• 3–5 years of proven experience applying Manhattan Active Omni solutions in real-world retail environments, with a background that includes collaboration as a client, systems integrator, or former Manhattan Associates employee—covering related integrations across POS, OMS, and WMS platforms. 

• Minimum 5 years’ co