Bodily Injury Claim Specialist - Michigan

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:

 

***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. ***

Claim Specialist – Bodily Injury – The Auto Club Group

Reports to: Casualty Claim Manager II

What you will do: (Primary Duties & Responsibilities)

ACG is seeking a prospective Claim Specialist to work under minimal supervision. 

In this position, you will:

• Handle highly complex new and reassigned auto and homeowner bodily injury liability claims.

• Adhere to ACG claim handling procedures, processes and guidelines.

• Complete coverage and liability investigations, including obtaining statements from involved parties. 

• Obtain required documents and reports to complete coverage and liability investigations.

• Set expectations, ensuring the claim process is explained and understood.

• Complete complex coverage analysis.

• Identify additional exposures, create appropriate referrals for additional claims and subclaims.

• Conduct thorough reviews of liability, damages, and the applicability of state law.

• Evaluate settlement range value, prepare documents related to reserve, settlement and settlement authority.

• Negotiate settlements with attorney represented and non-represented parties.

• Utilize strong negotiation skills.

• Prepare legal releases.

• Authorize expense and indemnity payments.  

• Complete referrals, when required, to underwriting, recovery, SCIU, large loss unit and HRCC.  

• Document claim file memos, upload documents to claim file, complete claim coding.

• Present claim matters during meetings.   

• Collaborate with legal team.

• Provide peer mentoring.

• Assist Management with special reports, projects, task.

With our powerful brand and the mentoring, we offer, you will find your position as a Claims Specialist can lead to a rewarding career at our growing organization.

How you will benefit:

Claim Specialist will earn a competitive salary of 75,000 to $85,000 annually with an annual bonus potential based on performance.

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group.

• Benefits include:

  • 401k Match

  • Medical

  • Dental

  • Vision

  • PTO

  • Paid Holidays

  • Tuition Reimbursement

We’re looking for candidates who:

Education:

• Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience

• Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent

• CPCU coursework or designation 

Required Qualifications:

Education:

• Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience

• In states where an Adjuster’s license is required, the candidate must be eligible to acquire a State Adjuster’s license within 90 days of hire and maintain as specified for appropriate states.

• A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members.

Experience:

• Three years of experience or equivalent training in the following:

• negotiation of claim settlements

• securing and evaluating evidence

• subrogation claims

• resolving coverage questions

• taking statements

• establishing clear evaluation and resolution plans for claims

Knowledge and Skills:

Advanced knowledge of:

• Essential Insurance Act (Michigan)

• Fair Trade Practices Act as it relates to claims

• subrogation procedures and processes

• intercompany arbitration

• handlin