Staff, Product Manager - Customer Data and Identity

Position Summary...

We are looking for a Staff, Product Management for the Customer Data Platform team to advance the way we empower internal teams with best-in-class customer data products and platform at scale. If you are a product leader who is motivated by complex purposeful challenges, with a history of leading an effective product development team, this role within the “Segmentation team” as part of Customer Data Platform team could be a great fit for you. This role will lead the strategic efforts in extending our Customer Data Platform for internal Walmart teams such as Marketing, Walmart Connect, Data Ventures, Walmart +. 

What you'll do...

• Lead the development and execution of customer segmentation-focused product strategy.
• Define and communicate product prioritization and timelines for the segmentation platform engineering team.
• Define clear product requirements by collaborating with the segmentation engineering team and other Customer Data Platform teams to build customer intelligence solutions.
• Ensure tools are built and scaled to support the needs of internal revenue teams, such as Walmart Connect, Data Ventures, Walmart+, and Marketing.
• Define and track key performance indicators (KPIs) and metrics to measure product success.
• Stay updated on industry trends and advancements in customer segmentation, data analytics, and cutting-edge technology.
• Drive innovation within the customer segmentation platform while ensuring a holistic and consistent digital view of customers’ relationship with Walmart.
• Re-imagine how to unlock growth and revenue opportunities with enriched customer segments and hyper-personalized customer insights

You’ll sweep us off our feet if…  

• You are an incredible storyteller, communicator, and presenter. 
• You have strong leadership skills. 
• You are passionate about solving complex challenges. 
• You are customer-centric in spirit and data driven in execution.
• You are keen to figure customer and business problems
• You can influence and build consensus through stakeholder management. 
• You have a test and learn mentality to iterate and improve your team’s products. 
• You have deep domain knowledge in Customer Data Platforms. Retail experience is a plus. 
• You have a strong ability to craft a credible vision and differentiating strategy. 
• You are energized by leading and developing leaders, and leaders of leaders. 
• You have led divisions and built teams in Fortune 500 sized companies. 
• You thrive in complex and matrixed organizations. 

​Qualifications  

• Bachelor's degree required/MBA a plus. 
• 6+ years in Product Management including at least 2 years of experience working in customer segmentation.
• Retail industry experience is a plus. 
• Quantitative or technical background is preferred. 
• Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize. 
• Must be able and willing to think and act strategically and tactically. 
• Strong oral and written communication skills are crucial, proven ability to influence others internally and externally. 
• Ensures and drives communication for internal and external stakeholders
• Strong leadership and team management skills with the ability to motivate and inspire teams to deliver results. 
• Proven experience in developing and executing successful product roadmaps and initiatives. 
• Strong understanding of industry trends, emerging technologies, and market trends in the retail space. 
• Experience with Agile methodologies and project management tools. 
• Product and feature analytics;