Startup Customer Success Manager, Google Cloud Platform (Multiple Languages)

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 2 years of customer-facing experience, driving customer development programs.
• Experience managing customer organizational structures, developing technology programs, resource allocation, and on-time delivery.
• Experience driving digital development using and managing initiatives across engineering, sales, support, and services.
• Ability to communicate in English and one of the following languages (Polish, Czech, Hungarian, Romanian, Slovak, Croatian, Lithuanian, Slovenian, Ukrainian) fluently to facilitate local market client engagement.

Preferred qualifications:

• Master's degree.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

For Lithuania Applicants:
The Lithuania base salary range for this full-time position is EUR 36,000-37,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Responsibilities

• Drive successful adoption of Google Cloud at key organizations and build/maintain relationships with stakeholders to understand customer’s business and develop strategic roadmaps.
• Partner with customers, account teams, and executives to drive success and meet business objectives.
• Guide IT executives through organizational changes.