Coordinator, Member Content

Summary:

The Member Content Strategy team is responsible for strategizing, creating and updating fundraising and cultivation content for the ASPCA’s public- and donor-facing channels, including but not limited to aspca.org, email, SMS, direct mail, telemarketing, canvassing and concierge efforts. The team collaborates closely with others in Development, as well as with other departments throughout the ASPCA to effectively align content to support the organization’s mission and achieve fundraising goals. 

The Coordinator, Member Content will help ensure the ASPCA’s work is effectively communicated to our members and supporters who play a leading role in helping the ASPCA achieve our mission. The Coordinator will support and help to implement the ASPCA’s member communication efforts across various channels, including telemarketing and digital, but with a focus on direct mail. Working closely with the Manager, Direct Response and others across the team, they will assist with tracking the production process; quality assurance; content creation and editing; routing of material between internal departments and external vendors; and collaborating with other team members to align content.

Where and When You’ll Work

• This remote-based position is open to all eligible candidates based within the United States.

What You’ll Get

The target hiring range is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor.  You can view which zone applies to you based on your location. For questions regarding locations not on the list, please send an email to Careers@aspca.org for more information.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. 

The expected hiring salary ranges for this role are set forth below and may be modified in the future. 

• Zone 1: $24.52 – $25.97 / hour
• Zone 2: $26.93 – $28.37 / hour
• Zone 3: $29.81 – $31.25 / hour

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

For more information on our benefits offerings, visit our website.

Responsibilities:

Responsibilities will include, but are not limited to:

Project Coordination (70%)

• Provide quality assurance checks for print and digital communications.

• Maintain inventory of printed materials with production consultant and coordinate updates to materials throughout the year.

• Manage digital archive of materials throughout the production process.

• Work with Manager, Direct Response and others across the Fundraising Strategy and Data teams to verify accuracy of outbound communications with external vendors.

• Work with Manager, Direct Response to reach deadlines within the direct response production schedule.