Senior Manager, IT & Technology Risk Management (Auto Finance)

Senior Manager, IT & Technology Risk Management (Auto Finance)

At Capital One, we’re building a leading information-based technology company. We think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation. 

We are seeking a dedicated, disciplined, process-oriented professional who excels in a team environment and is an expert in process improvement. This individual will have demonstrated that they have improved company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

• As a member of the Capital One Financial Services Business and Technology Risk Office team, you will apply your analytical, technical, risk management, and program / process management skills. You will collaborate with many cross functional teams including Command Center, Product, Tech, Cyber and Risk teams, and partner with stakeholders across the organization on initiatives to (a) help drive transformation and change necessary to achieve the well managed objectives and minimize the risk exposure across the organization.

• This position is looking for a highly motivated professional with excellent information technology (IT) system (a) risk management, (b) internal control, (c) audit, (d) process improvement, and (e) change management skills. This individual would be able to design, implement, and effectively operate  innovative solutions, processes, and technology to identify, assess, and appropriately respond-to-mitigate actual or potential tech, cyber, or process risks to the enterprise.

• As a Sr. Manager of Technology Risk Management, you will lead in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time. You will proactively identify potential risks and relentlessly problem-solve the root causes. You will engage with internal and external audit and regulatory stakeholders, ensuring a high bar of delivery in engagements.

• We are seeking dedicated, disciplined, process professionals who excel in a team environment, are experts in process improvement, and have previous experience as people leaders. This individual will have demonstrated that they can improve risk processes in the past, resulting in risk mitigation and resource savings for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of technology risk management projects. 

What you’ll do:

• Interact with Tech colleagues and business counterparts to ensure appropriate coverage of audit or regulatory responses and/or shared processes in an AWS cloud environment

• Proactively engage team members and project leads to ensure system changes or enhancements consider controls and standards during design and through implementation

• Review and verify governance documents and procedures for accuracy and effectiveness

• Create and disseminate reports and metrics related to the technology cloud and cyber risk environment to key stakeholders, including the Divisional Chief Information Officer and the Business Chief Risk Offic