Sr Manager Commercial IT (Remote Available)

JOIN US AND "CREATE YOUR VISION"

ABOUT US 

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.  

Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. 

ABOUT THE ROLE

The Senior Manager, Commercial Information Technology serves as a strategic partner between the Commercial organization and IT, ensuring that technology solutions effectively support evolving commercial needs. This role blends technical business advocacy, requirements gathering, and implementation planning to deliver scalable, user-friendly systems for Sales, Customer Service, Planning, Analytics, Merchandising, and Marketing functions. As a key bridge between business stakeholders and technical teams, the Senior Manager is responsible for aligning system capabilities with business goals, prioritizing enhancements, and driving successful implementation of new solutions to delivery key business objectives of improved customer experience, reduced complexity, increased commercial team effectiveness and improved return on invested capital of marketing and promotional spend. This role will own the creation and oversight of the Commercial IT Roadmap and partnering with IT to ensure key initiatives are included in the AOP and properly resourced. The role is also responsible for overseeing key customer technology integrations. 

 Qualified candidates must possess excellent communication and presentation skills, be comfortable interacting with commercial leadership, the IT organization, customers and internal collaborating teams, and have a demonstrated ability to analyze data, end user feedback and performance analytics to identify opportunities to improve business outcomes, reduce rework, or improve effectiveness leveraging technology.  

Monday-Friday, Full-Time, Exempt 

Remote Available 

 WHAT YOU WILL DO

• Act as the lead liaison between Commercial functions and IT to align systems and technology solutions with business strategy.
• Build and own, through collaboration with Commercial leaders, the short and long-term Commercial IT Roadmaps and Budgets, and align with IT team, including incorporation of key initiatives into the AOP
• Champion commercial business needs within IT, ensuring requirements are prioritized and clearly articulated, and technical changes support business objectives and goals. 
• Oversee IT in gathering, documenting, and translating functional requirements into technical requirements for new system capabilities, integrations, and enhancements.
• Be the Commercial point person to act as IT Business Partner for all IT work within commercial organization
• Oversee the project management of Commercial Technology projects, which will be led by the IT Project Management team.
• Lead cross-functional planning sessions for upcoming commercial technology implementations, upgrades, or integrations.
• Support and coordinate portions of the end-to-end lifecycle of IT initiatives: specifically, requirements gathering, UAT, go-live planning and adoption management.
• Partner with Commercial Analysts and Planning teams to ensure tools align with performance reporting, forecasting, and analytics use cases.