Senior Talent Partner

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a dynamic Senior Talent Partner to join our Talent Acquisition Team, that is dedicated to driving the success of our Go-to-Market (GTM) organization. This role will be instrumental in acquiring top talent while also identifying, creating and leading programming efforts to improve go-to-market attraction and hiring capabilities. The ideal candidate will have a strong background in recruiting, combined with the ability to design and implement programs that enhance our talent acquisition strategy for transforming our Go-to-Market organization.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office once per month, so you can thrive in your new role and fully embrace being a Dutonian!

How You Impact Our Vision: Key Responsibilities

Recruiting (75%)

• Lead end-to-end recruiting processes for senior-level roles within the GTM organization, including Sales and Customer Success.
• Partner closely with hiring managers to understand their talent needs and develop tailored sourcing strategies.
• Utilize advanced sourcing techniques to identify and engage top-tier candidates, ensuring a high-quality talent pipeline.
• Manage candidate experience from initial contact through onboarding, ensuring a seamless and positive process.
• Provide guidance and training to hiring managers on best practices for interviewing, evaluating, and selecting candidates.
• Collaborate with the broader Talent Acquisition team, HRBPs, and compensation teams to ensure alignment on recruiting strategy, hiring goals, diversity initiatives, and compensation philosophy."

Program Management (25%)

• Candidate Delivery Optimization: Develop and refine programs that enhance the efficiency and effectiveness of candidate delivery to the sales team, ensuring alignment with GTM recruiting goals.
• Process Improvement Initiatives: Lead initiatives aimed at streamlining the recruitment process, including candidate pipeline management, interview scheduling, and feedback loops.
• Stakeholder Collaboration: Work closely with sales leadership to ensure recruiting strategies and processes meet the specific needs of the GTM team, facilitating timely and successful hires.

• Thought Leader: Act as a thought leader in talent strategy, bringing innovative ideas to the table to enhance the GTM team’s overall talent experience.

Basic Qualifications:

• 8+ years of experience in talent acquisition
• 3-5 years of experience recruiting for GTM roles within a high-growth SaaS or technology company.
• Proven ability to recruit for Customer Success, Sales and senior-level positions, with a track record of successful placements.
• 2+ years of previous experience in creating innovative programs and sourcing tactics to execute talent delivery-related initiatives.
• Strong understanding of the GTM landscape and the specific talent needs of sales, marketing, and customer success teams.
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Commitment to diversity, equity, and inclusion in all aspects of talent acquisition and management.

Preferred Qualifications:

• Self-Starter that thrives in a collaborative, fast-paced, ambiguous and autonomous work environment.
• Passionate about Inclusion and Belonging and creating a pipeline and process to support hiring of communities of under-represented in tech sales.
• Possesses high competencies in critical thinking and communication/interpersonal skills.
• Strong influence skills, consultative with the ability to handle high volume and multiple, distributed hiring partners.
• Experience in Greenhouse applicant tracking systems is a plus. 
• Operational excellence.

The base salary range for this position is 120,000 - 187,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on prim