Principal, Learning Enablement

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

The Principal, Learning Enablement, will be responsible for designing, coordinating, and leading enablement initiatives within the Enterprise Operations Group. This role is focused on both the enterprise-wide enablement programs and specific role-based learning support for our Client Delivery and Credit Operations function. The Principal will ensure that training programs align with organizational goals, drive innovation across our curriculum design, and support upskilling our associates. Additionally, the role will take a data-driven approach to roll out key training initiatives and provide leadership to ensure a consistent approach across functions.

Key Responsibilities: 

Learning Enablement Program Support (All EOG):  

• Collaborate with Training & Development (T&D) and HR teams to support the roll-out of the Skills Learning Program, including conducting learning needs analysis, engaging stakeholders to assess current gaps and future skills required, and developing and delivering when appropriate.  

• Lead the EOG-wide program to support the creation of a customer-centric culture, including contributing to the strategy, planning and execution of learning approach. 

• Support Organizational Change Management (OCM) and Lean training initiatives by facilitating high-quality, engaging trainings as needed. 

Client Delivery/Credit Operations Function Support: 

• Engage with CDCO stakeholders to conduct learning needs analysis and assess current gaps and future skills required to determine learning needs, including innovation of curricula, training delivery, and reinforcement. 

• Support custom training design needs as per business requirements. 

• Maintain and track necessary material updates to ensure content relevance and accuracy, coordinating with onshore and offshore resources to address. 

Leadership: 

• Provide guidance to senior professionals to ensure a consistent training approach across functions, specifically establishing a data-driven approach to manage work across onshore and offshore resources.  

• Mentor and support training professionals within the team, fostering a culture of continuous learning and professional growth. 

• Coordinate cross-functional teams, inclusive of learning designers, delivery specialists, and subject matter experts, to ensure effective and efficient program execution. 

• Uses extensive program and project management skills to manage multiple cohorts of leadership programs to set practical timelines, manage communication plans, and ensure the program meets its objectives.