DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Regional Review Specialist- Lead

Job Location:

Protective Services Review Team
3003 N Central Ave, Phoenix, AZ

Posting Details:

Salary: $29.3269 HRLY / $60,999.95 Salary 

Grade: 20

Closing Date: November 12, 2025

Job Summary:

This position supports management by evaluating and interpreting data from a variety of sources related to field and Protective Services Review Team (PSRT) and ensures PSRT is adhering to the DCS Management System; assists in developing and maintaining reports and by gathering and extracting data from various databases; provides designing policy assistance, procedures and rules in accordance to legislative standards and existing statutory requirements; researches and gathers data, reads/reviews all sensitive material associated to each appeal; maintains verbal/written contact with all stakeholders, researches the collection of confidential sensitive materials, amends or affirms submission of abuse/neglect based upon research analysis. In addition, leads PSRT Region Review Specialists, monitors the teams' Regional Review Specialists and Legal Assistants. This position is responsible for monitoring all entries of findings of abuse/neglect that are being issued through the dependency process.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Serves as lead over PSRT Analysts and Legal Assistants who are responsible for entering final findings for all substantiations with non dependency and dependency matters. Reviews and assigns proposed substantiated findings received for processing.
  
• Ensures proposed substantiated findings meet statutory guidelines prior to entry into the DCS Central Registry. Responsible for training needs of Legal Assistants and Regional Review Specialists. Responsible for staffing of appeals for court hearings in place of PSRT Manager.
  
• Analyzes program data and reports to management on trends and statistical importance of complex material collected that are aligned with the DCS Management System. Takes action that is consistent with available facts, constraints, and probable consequences; identifies issues, problems, and opportunities within the program.
  
• Participates and leads discussions related to innovative program development to include establishing work plans and time-lines. Participates and leads discussions related to innovative program development to include establishing work plans and time-lines.
  
• Visits field units for technical assistance and informational sessions. May be required to drive for official state business.

Knowledge, Skills & Abilities (KSAs):

Knowledge Of:

• Federal and state statues, rules, regulations and directives pertaining to the program responsibilities and activities of DCS
  
• Research methods and reporting techniques
  
• Computer software programs to include
  
• Microsoft Suite, Guardian, Excel, Power BI Reports
  

Skills In:

• Verbal and written communication
  
• Establishing and maintaining interpersonal relationships
  
• Developing effective programmatic and operating procedures
  
• Strong leadership, including group facilitation
  
• Organization and time management
  
• Problem resolution techniques
  

Ability To:

• Interpret and analyz