Sr. Solution Architect

Who We AreZadara is a leading provider of AI edge clouds, delivering a groundbreaking distributed cloud platform purpose-built for sovereign AI applications. Zadara platform powers advanced AI capabilities with the simplicity, agility, and flexibility of cloud computing while ensuring seamless multi-tenancy through fully automated, end-to-end provisioning of compute, storage, and networking resources. Zadara’s vision is to build and operate the largest global Edge Cloud Network to enable innovative technologies & services that improve the way the world communicates, works, heals, travels and plays. We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market.
Our Zadarian CultureAll Zadarians are finding their edge by living and breathing our core values; We are One Team, We are Respectful, We are Accountable, We are Achievers, We are Visionaries.
We believe that good things happen to people and business in a culture of choice. Where diverse and individual needs, wants and wishes are respected and rewarded — where the possibilities are limitless. Here you can, breakout and breakthrough to do your best work.
What Diversity & Inclusion Mean to UsWe are 'One Team' is one of Zadara’s core values and it’s more than just a phrase. It reflects our commitment to creating a Culture where every individual feels seen, heard, and valued. At Zadara, we celebrate the richness that comes from a wide spectrum of cultures, backgrounds, generations from Gen Z to Baby Boomers and the unique talents and skills each person brings. Our global team represents a vibrant mix of perspectives that fuels innovation, drives collaboration, and shapes a forward-thinking, people-centered workplace. At Zadara we embrace our differences and turn those differences into our greatest strengths. That’s how we grow stronger together.

Your Team & Role
As a member of the North America Sales POD, the Sr. Solution Architect will ensure success in delivering cutting-edge solutions by helping customers leverage cloud solutions for scalability, security, flexibility, and efficiency, and to accelerate adoption.  As part of a nimble and dynamic team, this role encompasses diverse responsibilities, including pre- and post-sales engagements, solutions selling, and relationship management. This is a remote position and may require 10-20% travel to customer locations and/or events.
We are looking to fill this position in Washington, Oregon, Nevada, Idaho, Utah, or Arizona, and may consider Colorado, New Mexico, and Texas as well.

Your day to day

• Solution Architecture & Pre-Sales Support
• Engage with customers, partners and MSPs to understand their business needs and technical requirements, and then translating them into scalable cloud solutions.
• Design, document, build and present cloud architectures that align with industry best practices and customer objectives.
• Serve as the technical lead in customer engagements, supporting sales teams with solution positioning, proof-of-concepts (PoCs), and product demonstrations.
• Partner with engineering and product teams to develop innovative solutions that address customer pain points.
• Educate and evangelize Zadara services to Partners, MSPs and End Users with the Sales Team at events, shows, training, and or webinars (and various other marketing functions).


• Customer Relationship Ownership
• Act as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, providing ongoing technical advisory.
• Be the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments.
• Gather customer feedback to influence product enhancements and service improvements.
• Conduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem.


• Customer Cloud Monitoring & Support
• Monitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency.
• Provide recommendations on cloud optimizations, security best practices, and cost-saving strategies.
• Work closely with internal teams to resolve cloud-related issues and maintain a proactive approach to customer cloud health.


• Cross-Team Collaboration
• Act as a conduit and liaison between customers, support service, engineering, product management and company management teams.
• Partner with Account teams, Business Development Managers and Service teams to accelerate customer adoption and revenue goals