Quality Performance Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a Performance Engineer, you will be a key member of the Platform Performance Engineering team working on  improvements in performance, scalability and reliability of our products and services. You will work within our agile software development process and will certify products for release readiness for performance, scalability and reliability and will carry out performance benchmarking for our products & services at global scale.

The ideal candidate for this position will have strong background in performance testing & engineering in enterprise software platforms and applications. The candidate should have experience in performance testing/engineering for the projects that measure the characteristics of systems running under dynamic, real-world workloads.

In this role you will create infrastructure, automation, and tools that drive realistic loads against the core services of our platform.

1. Maintaining existing performance & automation test frameworks.
2.  Perform functional, regression, and performance testing. 
3. Creating comprehensive performance test plans; executing and automating them.
4.  Creating technologies and tools for validating the performance and scalability of large-scale enterprise systems. 
5. Partnering with the engineering organizations in troubleshooting or addressing performance issues with applications and dev/test environments. 

Qualifications

• 2+ years of Performance Testing and Engineering experience.
•  Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
• BS/MS Degree in Computer Science with proven experience in performance testing/engineering for mission critical software products & services.
• Strong hands-on technical skills and experience in developing performance testing strategy, performance testing process and methodology
• Experience with various samplers / protocols JMeter or other tools along with concurrency, arrival rate and scheduling
• Experience with Performance Monitoring / Profiling Tools (Splunk, Your kit), OS level, JVM Internals, DB Internals
• Experience with Performance testing and engineering concepts in System level, UI, Java Applications, DB
• Experience in DB SQLs, reporting performance issues at DB layer and recommending solutions 

Good to have:

• Skilled in scripting / programming with Java or Java Script or Python or Perl or Shell
• Worked on cloud base performance testing
• Developed utilities for automation of daily tasks 
• Incorporating latest best practices in performance

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $123,500 - $191,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportun