Communications Director II

Job Description:

The Communications Director II is responsible for planning, developing, and implementing strategic communications that promote Intermountain Health's mission, vision, values, reputation, and brand. This role leads internal and external communications, ensuring consistency and quality across all channels. The director oversees high-priority strategies with significant ROI, works with a broad scope across departments and functions, and covers the enterprise. This position collaborates with stakeholders at multiple levels, supports cross-functional teams, and manages high-visibility, high-profile work often in support of senior leaders. The director also oversees a portfolio requiring significant decision-making authority and provides direct support to the VP of Enterprise Clinical Marketing and Communications.

Essential Functions

• Develop and direct integrated communications plans that align with and advance Intermountain Health's strategic goals, priorities, and initiatives, ensuring the execution of high-priority strategies with substantial ROI.
• Provide strategic communications support and guidance to senior leaders, departments, and teams across the organization, fostering collaboration with a broad range of stakeholders at multiple levels.
• Strategically enhances Intermountain Health's reputation and image among key stakeholders, including employees, patients, providers, media, partners, and the public.
• Monitor, measure, and analyze the effectiveness and impact of communications activities and campaigns, using data and analytics to inform strategic decision-making and continuous improvement, covering a broad geographical area.
• Strategically write, edit, and approve newsletters, articles, speeches, presentations, and other communications materials, providing direct and strategic support to the VP of Enterprise Clinical Marketing and Communications.

Skills

• Confidentiality
• Communications Strategy
• Leadership
• Crisis Communications
• Analytics
• Project Management
• Interpersonal skills
• Communication Platforms
• Media Relations
• Public Relations

Required Qualifications

• Advanced experience in communications, media relations, journalism, public relations, or related field, with expertise in writing, editing, and creating impactful marketing/communications plans.
• Exceptional verbal and written communication skills, crafting clear, concise, and compelling messages for various audiences and platforms.
• Advanced leadership and management skills, inspiring, motivating, and developing a high-performing team.
• Advanced strategic and creative thinking, developing and implementing innovative communications solutions through collaboration and relationship-building.
• Advanced critical thinking and problem-solving, analyzing complex situations, identifying opportunities, and implementing solutions.
• Experience leading and communicating through crisis situations.
• Project leadership and organizational skills, planning, prioritizing, and executing multiple projects within deadlines and budgets.
• Media relations and public relations skills, leading pitching stories and responding to inquiries.

Preferred Qualifications

• Master’s Degree in Communications, Public Relations, English or related field from an accredited university.  Education is verified. 
• Experience in communications, media relations, journalism, public relations, or related field, with expertise in writing, editing, and creating impactful marketing and/or communications plans. 
• Experience in healthcare industry.

Physical Requirements:

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. 
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. 
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. 
• Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. 

With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out bas