Jobs and Careers

Transporter Lead, 2nd shift

United Statesfull_timeVerifiedPosted 24 Sept 2025

About the role

Transporter Lead, 2nd shift - (892427)

Description

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Works under general supervision to Patient Transport Manager, Administrative Supervisor and Operations Supervisor. The Lead is responsible for overseeing the Transport Command Center. Knowledge of patient safety, basic transportation equipment, infection control processes, clerical skills, excellent telephone etiquette, and good communication and organizational skills.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education
High School Diploma or GED

Experience
Six (6) months of experience in transport
May use applicable education in lieu of experience requirements.

Licenses and Certifications
(BLS) BASIC LIFE SUPPORT - Course accredited by the American Heart Association (AHA) or American Red Cross (ARC). Upon Hire

JOB DUTIES

Maintains friendly, efficient service attitude towards Transporters and co-workers.
Follows all department and hospital policies and procedures and to promote patient care.
Plans, monitors and directs Transporters for proper work habits and daily tasks. Assigns requests to Transporters and reviews accuracy of work completed.
Coordinates Patient Transporters daily schedule along with breaks and lunches in a timely manner.
In coordination with the Patient Transport Training Supervisor, ensures Transporters are fully trained and is responsible for specific training duties. Works closely with Operations Supervisor to ensure all business operations needs are met.
Identifies and resolves problems with transport flow in a timely manner, displays willingness to make decisions, exhibits sound and accurate judgment, uses discretion or seeks advice from Manager or Operations Supervisor.
Recognizes emergency situations, records unusual conditions, and initiates code procedures if needed.
Participates in Monthly Meetings and/or educational activities.
Ensures that the customer departments are notified of delays, cancellations, and changes in the mode of transportation, as appropriate. Relays this information to the Transporter in a timely manner.
Knows the locations within the hospital facility and uses safe, efficient routes to and from all locations.
Works with Supervisor to solve specific problems either on a one on one basis or in groups.
Demonstrates attention to details, mai