SVP, Account Director, MedComms (Digital)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

We are a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

About VML Health:  

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise.  

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course. 

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’. 

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life. 

International Meetings and Science (IMsci), a division of VML Health, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers medical education strategies

 

What We're Looking For: 

As SVP, Account Director, you'll lead strategic client relationships with a strong digital transformation focus. You'll have overall accountability for client partnerships, business growth, and the integration of digital innovation across all account activities. This role requires a forward-thinking leader who can drive significant organic growth while mentoring teams to deliver future-ready healthcare communications solutions.

What You'll Do:

Account Leadership & Management

• Serve as the primary senior client contact, building C-suite relationships while positioning the agency as a digital innovation partner
• Lead account planning, financial management, forecasting, and profitability analysis
• Drive organic growth through strategic planning that identifies digital expansion opportunities
• Structure and oversee account teams to ensure optimal performance and digital capability development

Digital Strategy & Innovation

• Champion digital-first approaches across all client engagements
• Identify opportunities to enhance traditional medical education with digital components and data-driven personalization
• Partner with specialists to develop innovative solutions addressing evolving client needs
• Guide the integration of AI, automation, and analytics to improve campaign effectiveness

Business Development & Growth

• Pursue organic growth opportunities through digital expansion and innovation
• Lead new business pitches with compelling digital value propositions
• Develop strategic account plans mapping growth pathways through digital transformation initiatives
• Monitor competitive landscape to identify new business opportunities

Client Relationship Management

• Provide strategic counsel and digital thought leadership to clients at all levels
• Anticipate client needs and proactively recommend digital solutions
• Lead client meetings and presentations with confidence and digital fluency
• Foster trusted advisor relationships by consistently delivering strategic value

Team Leadership & Development

• Mentor team members with focus on building digital acumen and consultative skills
• Foster a culture of innovation, continuous learning, and digital experimentation
• Recruit and retain top talent across traditional and digital disciplines
• Model collaborative leadership that bridges traditional account management with digital expertise

Who You Are:

• A demonstrated leader with the ability to integrate digital strategies into traditional medical education programs
• Experience leading omnichannel campaigns leveraging multiple digital touchpoints
• Understanding of digital analytics, measurement frameworks, and performance optimization
• Familiarity with digital content strategies, formats, and distribution channels
• Experience with digital transformation initiatives within healthcare communications
• Knowledge of AI applications in medical education and HCP enga