Systems Integration Manager (Hybrid Workplace) - Controller's Office (1044)

Company Description

Hybrid Workplace:
Our workplace has a hybrid/flexible weekly schedule, where colleagues work 1 day onsite (in the San Francisco office) and 4 days from home, subject to periodic review and approval.

Controller’s Office
The Controller is the City’s chief financial officer.  Our team includes financial, technology, analytical, and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective, and accountable government.  We hold ourselves to high standards and strive to be a model for good government.  We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do.  We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and well-being of our team members.  You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work.  We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s issues, including addressing long-standing and harmful disparities in our communities.  For a career with purpose and professional growth, join us in the Controller’s Office!  

Systems Division of the Controller’s Office:
The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which include Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials and Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), and Oracle Business Intelligence.  These applications are branded locally as our SF Employee Portal, SF People & Pay, SF Financials, SF Procurement, SF Learning, and SF Reports and Analytics systems.  Collectively, these applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications.  The division serves over 35,000 active City employees, 75,000 retirees and 25,000 City vendors (bidders and suppliers).  Peripheral and legacy applications also leveraged by the division include Oracle Identify & Access Management, Sherpa Budget Formulation & Management, Phire Architect, Control-M, and FreshWorks.  The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes. Users are fully supported to ensure adoption of these interconnected functionalities.

Specific information regarding this recruitment process are listed below:  

• Application Opening:  10/21/2024
• Application Deadline:  Continuous 
• Compensation:  $159,692 - $200,850

Job Description

Systems Integration Manager (1044)

Position Description: Under the general direction of the division Chief Technology Officer, the Systems Integration Team Manager manages the team whose main role is to provide operations support to the enterprise applications. The manager will provide advanced level of operational and batch support to the PeopleSoft ELM, PeopleSoft HCM, and PeopleSoft FSCM applications. Batch processing tools includes PeopleSoft Process Scheduler, BMC Control-M scheduling systems, and GlobalScape secured transmission (sFTP) system.

Essential duties include but not limited to:

• Manage the systems integration team resources, including recruitment, performance goals, performance appraisal reviews, training plans, assigns work to staff appropriately to maximize team efficiency
• Provides technical leadership and direction and assumes technical responsibility for the operations support of the systems integration batch jobs and automated processing and file transfers
• Provide strong leadership and proactive coaching to the team members through mentoring, career development, interpersonal skills, teamwork ethic, and building leadership skills.
• Develop strategies as needed regarding live retention of data, archiving of older data, disaster recovery and continuation of operations procedures.
• Work in partnership with the infrastructure team to support 3rd third party production applications, e.g., server configuration, Control-M, jump server configurations, etc.
• Coordinate with teams responsible for database administration, server and network administration, hardware configuration, and cybersecurity to meet project objectives.
• Production support and management of all PeopleTools Process Scheduler, Control-M and SFTP Global Space automated job requirements for CON Systems En