Marketing Operations Manager, IFU

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Danvers, Massachusetts, United States of America, Remote (US)

Job Description:

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Remote work options may be considered on a case-by-case basis and if approved by the Company.

We are searching for the best talent for Marketing Operations Manager - IFU.

Purpose: As Heart Recovery expands its product set and global business, there is a need to increase standardization of processes and capacity to manage changes in technical documentation, including Instructions for Use (IFUs). This role will play an integral part in developing consistent project management practices for IFU releases and updates. IFU Operations Manager will lead an IFU Management team and be primarily responsible for managing the intake of project requests, supporting Product Managers and project originators to drive and track their projects, and managing the production workflow and tasks. This role will interface with multiple functions across the organization including Product Management, Engineering, Quality, Regulatory, Labeling, and more, to ensure alignment to standards and operating procedures and facilitate prioritization and decision-making where needed.

You will be responsible for:

Overall: 

• Accountable for ensuring IFU changes align to project timelines and Quality systems

• Leads overall orchestration and prioritization of IFU projects

• Maintains oversight of IFU production backlog including driving execution of production tasks, and ensuring status of projects and activities is accurate and current

• Facilitate cross-functional and cross-platform projects, communications, and governance

• Drives consistency and efficiency of processes and facilitates continuous improvement

IFU Projects:

• Ensures all requests follow standard processes and contain required information

• Facilitates communication between project originators, Product Managers, labeling experts and any other parties to clarify requirements

• Maintains tracking of new, in-flight and released projects in Roadmunk tool

• Provides reporting on project status including risks and actions required, escalating appropriately as needed

• Works with Project Teams to align on priorities, including balancing potentially competing business objectives

• Creates and coordinates production tasks, driving accountability for timely and accurate execution

• May manage change request and release process for select IFU projects

• As needed, supports redlining process with reviews and Quality Con