Jobs and Careers
HE

Lead Direct Support Professional - Wednesday, 12p-10pm; Thursday-Saturday, 10am-8pm

Heart Havens, Inc.
Virginia Beach, United Statesfull_timeVerifiedPosted 13 Aug 2025
💰 $44,000/yr($34,000/yr$44,000/yr)

About the role

Description

Lead DSP:   Wednesday, 12p-10pm; Thursday-Saturday, 10am-8pm


Perks for YOU!!

  • Overtime
  • Holiday Pay
  • Company Paid Short Term Disability
  • Company Paid Long Term Disability
  • Company Paid Life Insurance
  • Company Paid Employee Assistance Program
  • Medical
  • Dental
  • Vision
  • Legal Services
  • Education Benefits

Heart Havens seeks a caring Direct Support Professional to work at our who embrace our mission of empowerment and share our values of accountability, integrity, respect, and empathy.


We're looking for people who will encourage the people we support to be true members of their communities by helping them connect to community resources and events and motivate them to try new things. At every level of our organization, we look for people who think creatively, are team players, have strong attention to detail, and are passionate about providing inclusive communities for people with a developmental disability.


As a DSP, you'll empower adults with a developmental disability to live full, vibrant, and happy lives. While you'll provide support for everyday activities, such as meal preparation, you'll also support people as they plan for bigger events, such as trips. You'll support people as they discover what they're passionate about and pursue their dreams. One thing's for sure: every day with Heart Havens is different!


Essential Functions:

-Provides support to residents as outlined in their ISPs, Residential Plan for Supports, and other relevant support plans (e.g. Behavior support plan)

-Understands and supports residents according to their Health protocols and Health related support instructions

-Provides residents with appropriate supervision when working in the program and never leaves resident alone in the home or in the community

-Supports residents with their Activities of Daily Living to the level needed for their success

-Encourages residents to engage with others, increase independence, and participate in meaningful activities at home and in the community

-Encourages and support residents’ individual choice in their day-to-day lives and respects their choices

-Administers medications according to organizational procedures and the 6 Rights of Medication Administration

-Uses Customer Service skills when interacting with residents, families, case managers, medical professionals, etc.

-Completes accurate and timely daily documentation to include but not limited to ISP Notes and T-Logs

-Completes daily medication audits, resident checklists, and chore checklists as scheduled

-Maintains information in the individual's records, ensures individuals are treated respectfully and maintains confidentiality regarding personal and health information

-Identifies and responds to changing health conditions of the residents by obtaining immediate care and submitting documentation that reflects that care

-Notifies Program leadership of incidents, behavioral changes, medical updates, and important messages (e.g. phone messages)

-Completes Incident Reports (General Event Reports) in a timely manner and seeks guidance as needed

-Follows meal menus, dietary recommendations, and food preparation orders during meal preparation and documents any menu changes

-Participates in monthly resident meetings as scheduled and provides the opportunity for residents to express choices, share preferences, and communicate their needs

-Follows monthly resident activity calendar and seeks approval from House Coordinator for any changes

-Follows budgetary guidelines set forth by the COO when using Heart Havens funds

-Supports residents with making purchases as approved by the House Coordinator and obtains receipts for transactions

-Reviews monthly staff schedule when posted, consistently works scheduled shifts, and finds coverage for absences

-Consistently attends monthly staff meetings as scheduled by the Assistant Program Manager

-Provides emergency schedule coverage as needed

-Participates in routine emergency drills

-Adheres to Heart Havens policies and procedures as outlined in the Employee Handbook, and Policies and Procedures Manual.

-Responds to emergency situations according to policy and procedure

-Performs other job-related duties as assigned.

Requirements

Minimum Education and Experience: High school diploma or GED preferred. 6 months’ previous direct support experience required. 1-year previous direct support experience in a DD residential group home setting preferred, or a combination of experience and certifications with a minimum of two years in DD residential with a consistent job history.

<

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Heart Havens, Inc.

View company profile →