TruBlue Home Service Ally is a nationally recognized home service franchise with over 120 locations across the United States. We specialize in professional handyman services, home maintenance, home modifications, and Aging-in-Place solutions that help seniors live safely and independently while supporting homeowners, families, property managers, and commercial clients.

Our Phoenix team is growing quickly, and we're looking for experienced professionals who take pride in delivering exceptional customer experiences through honesty, professionalism, and quality craftsmanship.
 

Position Overview

We are seeking an experienced Senior Estimator to lead our estimating process and serve as one of the primary customer-facing representatives of our company.

This position is responsible for meeting with homeowners, property managers, and commercial clients to understand their needs, develop accurate scopes of work, prepare professional estimates, and help convert opportunities into successful projects.

The ideal candidate has extensive residential construction knowledge, excellent communication skills, and the ability to identify solutions that truly benefit the customer while maintaining company profitability.

This position works closely with the Owner, General Manager, Office Operations team, and Field Technicians to ensure every project begins with a clear scope, accurate pricing, and outstanding customer expectations.

What You'll Do

• Meet with residential and commercial customers to evaluate project needs
• Conduct detailed site visits and property assessments
• Develop accurate scopes of work for handyman, remodeling, repair, maintenance, and home modification projects
• Prepare detailed estimates using company pricing standards and estimating software
• Explain estimates clearly and professionally while answering customer questions
• Recommend appropriate repair solutions and identify additional services that may benefit the customer
• Present TruBlue's Home Safety and Aging-in-Place solutions when appropriate
• Coordinate with the General Manager and technicians regarding project scope and execution
• Ensure all estimates contain accurate labor, material, subcontractor, permit, and equipment costs
• Maintain consistent gross profit targets while delivering fair, competitive pricing
• Review completed projects to improve estimating accuracy
• Support continuous improvement of pricing standards, estimating processes, and job costing
• Assist with training and mentoring estimators or technicians on estimating best practices
• Maintain detailed documentation, photos, measurements, and customer notes within Housecall Pro and company systems
• Follow up with customers to answer questions and help convert estimates into scheduled work

Who You Are

• 7+ years of residential construction, remodeling, handyman, or estimating experience
• Strong understanding of multiple trades including carpentry, drywall, painting, plumbing, electrical, flooring, doors, windows, cabinetry, and general home repairs
• Experience preparing estimates for residential remodeling or service work
• Excellent customer communication and relationship-building skills
• Strong sales aptitude without using high-pressure sales tactics
• Highly organized with exceptional attention to detail
• Able to accurately assess labor requirements and material quantities
• Comfortable using tablets, estimating software, CRM systems, Microsoft Office, and mobile technology
• Ability to prioritize multiple estimates while maintaining accuracy
• Professional appearance and excellent interpersonal skills
• Valid driver's license with an acceptable driving record

Preferred Qualifications

• Previous experience estimating handyman or home service projects
• Experience with Housecall Pro or similar field service software
• Knowledge of Aging-in-Place modifications and ADA accessibility standards
• Experience working with insurance repairs, property management, or commercial maintenance
• General contractor, project management, or supervisory experience
• OSHA safety training or ot