Account Manager

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ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

The Account Manager builds strong, lasting relationships with new and existing clients to drive growth and ensure satisfaction. This role serves as a trusted partner, understanding client needs and aligning them with our products and services. By delivering consistent value and proactive support, the Account Manager helps clients succeed while contributing to the company’s revenue goals and long-term success.

• Serves as subject matter expert on Menasha’s products and capabilities to align with customer’s business objectives 

• Serves as primary liaison between company and customer to develop best-in-class retail supply chain solutions to achieve sales growth 

• Drives account business planning to develop mutually beneficial customer strategies to achieve profitable sales growth  

• Proactively prospects for new business opportunities with existing and potential customers 

• Makes recommendations to customer to optimize overall retail supply chain execution 

• Manages business development process and execution, working with internal and external stakeholders  

• Proactively manages project timelines and communicates progress with key stakeholders, ensuring key dates and deadlines are met 

• Provides input to development of annual sales objectives and required quarterly forecasting to achieve targeted sales goals for assigned account(s) 

• Drives internal and customer continuous improvement initiatives to deliver cost savings 

• Manages internal and customer complaints and assures appropriate corrective actions  

• Understands the competitive environment to gather and provide input for pricing strategies  

• Prepares and reviews required business reports 

• Participates in industry trade shows and related activities  

• Maintains and shares industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications  

 

Education & Experience Requirements 

• Bachelor’s degree required 

• Minimum of 4 years of relevant experience required 

 

Knowledge, Skills & Abilities 

• Ability to meet the expectations of customers 

• Ability to demonstrate honesty, integrity, and strong ethics 

• Ability to take proactive action to meet needs of customers 

• Ability to cultivate relationships through strong interpersonal skills 

• Ability to work effectively within the team and across organizational boundaries as required 

• Ability to identify and develop potential opportunities for growth and value 

• Ability to collaborate with team to develop and utilize best practice selling approaches 

 

Physical Requirements & Work Environment  

• Primarily works in an office environment