OME Business Services Manager

University of Colorado Anschutz Medical Campus

Department: Office of Medical Education

Job Title: Business Services Manager

Working Title: OME Business Services Manager

Position #: 00837302 – Requisition #37317

Job Summary:

The University of Colorado School of Medicine seeks a full-time Business Services Manager to join its dynamic Office of Medical Education (OME), which includes the Undergraduate Medical Education (UME) MD program, Graduate Medical Education (GME), Office of Research Education (ORE), CAPE Simulation Center, Medical Scientist Training Program (MSTP), Continuing Medical Education (CME), and other educational programs. Reporting to the Program Director of Finance and Administration, this pivotal role provides strategic and operational leadership across key business areas including staff supervision, financial planning and analysis, procurement, contract management, and scholarship administration.

The Business Services Manager will oversee and develop financial reports, lead process improvements, and ensure compliance with university policies while fostering a high-performing team that delivers exceptional service to OME faculty, staff, students, and partners. This individual will independently lead initiatives across operations, finance, procurement, contracts, and scholarships, effectively communicating findings and influencing diverse stakeholders through presentations and reports. A mission-driven professional with a strong focus on collaboration, innovation, and continuous improvement, the Business Services Manager thrives in a fast-paced academic medicine environment and is enthusiastic about leading their team through change to advance institutional success.

Supervision Received: Reports directly to the OME Program Director of Finance and Administration.

Supervision Exercised: This position supervises three (3) full-time exempt professional staff. May manage additional direct reports through time and as the business requires.

Key Responsibilities:

OME Business Services Supervision & Operations

• Supervise and support a team of three or more full-time exempt professionals, including hiring, onboarding, training, workload management, performance coaching, and leave administration.
• Foster a collaborative, customer-focused team environment through clear communication, high service standards, and effective leadership through organizational change.
• Collaborate across OME teams to support organizational goals and contribute to planning, reporting, and documentation in coordination with the Program Director of Finance and Administration.
• Identify and implement process improvements to enhance operational efficiency, including the development, management, and auditing of standard operating procedures (SOPs), while ensuring effective communication and stakeholder engagement.

Procurement, Invoice and Contracts Management

• Oversee procurement and contracting processes, ensuring staff are well-trained, workflows are efficient, agreements are properly executed, and expiring contracts are proactively managed.
• Approve financial transactions, including requisitions, invoices, reimbursements, and journal entries, while guiding staff on best practices for tracking, reconciliation, and accounts receivable management.

Financial Management

• Support the development of the OME annual budget and labor planning process in collaboration with the Program Director of Financ