Director of Risk Management, Patient Safety, and Patient Family Liaisons

Job Description Summary

The CHS Director of Risk Management, Patient Safety, and Patient Family Liaisons reports to the Chief Quality Officer, MUSC Health-Charleston.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000649 CHS - Quality Management

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

The Risk-Safety-PFL Director reports to the Chief Quality Officer, MUSC Health-Charleston. Under limited supervision, the Director directs and coordinates Risk-Safety-PFL activities for the clinical enterprise of MUSC Health-Charleston (including all team members of the Medical Centers and the Medical Staff). These activities include risk-safety identification, analysis/trending, loss prevention/risk reduction, culture of safety (Just Culture, Learning Culture, Reporting Culture), educational programs, and grievance resolution. This role provides basic and complex safety and risk management assessment of processes, procedures, and programs, including in-service education, consultation, liaison activities, and on-call emergency assistance to providers.

Additional Job Description

Education:

A master’s degree in nursing (or related health care field) and five years’ work experience in risk-safety, with management experience.  Considerable knowledge of principles and practices of risk-safety management and grievance resolution.  Working knowledge of laws, rules, and regulations governing patient care and treatment, and related services and activities.  Proven ability to establish and maintain effective working relationships with clinical professionals, public and private entities, fellow team members, and the general public, including ability to supervise subordinate personnel.  Demonstrates knowledge and skills required to provide care