Office Associate - DCFS - Cook - Chicago - CASE ASSIGNMENT & PLACEMENT UNIT SUPPORT - CAPU
State of IllinoisAbout the role
Job Requisition ID: 58266
Opening Date: 08/19/2026
Closing Date: 09/02/2026
Agency: Department of Children and Family Services
Class Title: OFFICE ASSOCIATE - 30015
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipating Starting Salary $4144 monthly; Full Range $4144-$5429 monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
POSITION OVERVIEW
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Office Associate. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
ESSENTIAL FUNCTIONS
- Serves as Case Assignment/Placement Unit Support.
- Maintains unit files consisting of open and closed unit records, inter- and intra- office memoranda, bulletins, letters, policy and procedures updates, etc.
- Answers incoming phone calls and greets visitors.
- Receives, sorts, and date stamps incoming mail and faxes and distributes to appropriate staff, which requires accessing tickler files (manual or automated) to determine appropriate distribution.
- Conducts complex timekeeping and payroll functions utilizing automated office equipment and technology.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
MINIMUM QUALIFICATIONS
- Requires knowledge, skill, and mental development equivalent to completion of high school
- Requires 2 years of office experience
- Requires ability to keyboard accurately at 45 wpm
CONDITIONS OF EMPLOYMENT
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