Quality Manager

Position Summary

The purpose of the Quality Manager is to lead and maintain the site Quality Management System, lead the QA/QC team day to day and to ensure the site maintains its quality registrations e.g. ISO 9000; passes all regulatory and customer audits; and ensures the site meets cGMP and IPEC requirements and good practices. Manages the entire quality control and quality assurance functions for the site so as to ensure quality products meeting all specifications are shipped to customers.

Essential Duties and Responsibilities

• To develop, update and lead the site Quality Management System to ensure the site maintains its quality registrations e.g. ISO 9000 and FSSC 22000/ 22002 with GFSI status.

• To lead and actively participate in the site’s internal auditor program for ISO 9000 Quality so it meets all quality and customer standards. Provide coaching as needed for auditors and new auditors.

• To assist all departments to ensure quality procedures, documents and actions are renewed/completed or updated in a timely fashion consistent with the QMS.

• To assist Sales/Marketing/Technical Service to retain existing business or obtain new business by providing the necessary quality, and technical knowledge and assistance both for the products and their applications in the market.  This can cover quality questionnaires, specifications, and other documentations/certifications.

• To actively lead/participate in various quality assurance and quality control activities on the site e.g. in terms of documentation, product monitoring and quarterly quality monitoring of products so that quality and regulatory standards are maintained.

• To coordinate with Operations and Customer Services teams on the customer complaints, as required, properly and promptly answering customers’ issues and meeting business goals for this area to include actively coordinating with internal departments to ensure compliance with QMS.

• To make input to quality control to help achieve and maintain best practices and high standards.

• To carry out all activities in a safe and professional manner following Company procedures to ensure that all work is properly done and documented.

• Collaborate and partner with cross functional teams to ensure best results are delivered.

Education & Experience

Education:

• Bachelor’s degree in chemistry, or related science subjects.  Advanced degree preferred.

• Five or more years working in a quality environment involving quality systems and a knowledge of quality control.

Experience:

• Strong leadership experience with a proven ability to manage teams and foster collaboration.

• In-depth knowledge of ISO 9000, cGMP, IPEC, COSMOS, RSPO and relevant certification standards.

• Proven success in regulatory compliance, quality audits, and managing customer/regulatory inquiries.

• Excellent communication skills, both written and oral, with a strong focus on technical detail.

• Ability to work in a fast-paced environment and manage multiple priorities.

Knowledge, Skills, & Talents

• Customer Focus: Ensures regulatory and quality processes prioritize customer satisfaction.

• Results-Oriented: Drives quality and compliance with a sense of urgency and attention to detail.

• Collaboration and Leadership: Demonstrates the ability to lead teams and collaborate cross-functionally.

• Agility and Resilience: Adapts to changing regulations and market conditions while maintaining high standards of quality and compliance.

Pay and Benefits

The estimated base pay range for this position is:  $90,000 - $140,000 annually.  Actual pay will be determined based on education, certifications, experience, qualifications, skills and geographic location.  This position is eligible to participate in a short-term incentive program.

Vantage offers a comprehensive benefits package to eligible employees, including:

• Medical, HSA, dental, vision

• FSA (limited purpose, dependent care, and commuter/parking)

• Life and AD&D insurance

• Accident, hospital indemnity and critical illness insuran