Accounts Receivable

*This is a remote position*

 

Position: Accounts Receivable Clerk

 

Responsibilities:

• Perform consistent and proactive collection efforts on aging accounts receivable via email and phone
• Work directly with customers to research and resolve issues delaying payments
• Accurately apply incoming payments (check, ACH, wire, and credit card) to open invoices in ERP
• Process customer credit card transactions and understand how authorizations and settlements function
• Maintain customer billing and contact records with accuracy and timeliness
• Recommend accounts for escalation or credit hold
• Collaborate with Sales, Customer Service, and Operations teams to resolve invoicing discrepancies
• Monitor customer credit limits; review, approve, and escalate accounts as needed
• Create and apply credit memos appropriately
• Maintain exemption certificates and assist with compliance audits as needed
• Use dispute resolution techniques to resolve payment or billing conflicts effectively
• Contribute to AR process improvements and automation initiatives
• Clearly document collection activity, payment status, and resolution steps in the AR system
• Other duties and responsibilities related to the nature of the job may be assigned as needed

Skills:
•   Proficient in excel and SAP
•    Must have excellent organization skills
•    Excellent communication skills
•    Must be comfortable in a Plant or Corporate environment.
•    A minimum of 2 to 4 years of AP experience
•    No travel is required
    
LANGUAGE SKILLS
Ability to read and interpret financial statements, general business periodicals, professional journals, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with customers and employees of the company.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, volume, and net present value.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

TECHNICAL SKILLS
Computer literate (MS Office including Word and Excel as well as accounting software)
Proficient knowledge and application of accounting principles
Quality standards – both ISO and QS

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

PHYSICAL DEMANDS
Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Qualifications

Pratt Industries is America's 5th largest paper and packaging company with more than 9,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.

Pratt Industries offers competitive compensation plans with full benefits package including medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, and childbearing and parental leave.