Retail Sales Specialist

Description

For 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios—60,000 square feet in Boston and 12,000 square feet in New York City—and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients’ precious moments as if they were our own.

This position reports to the Store Manager.

• Provide outstanding customer service and contribute to sales volume growth in retail shop; resolve customer questions and concerns in The Winston Way
• Assist clients with floral, plant, specialty container, and accessory selection; prep and design floral and plant product based on skill and experience level
• Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
• Participate in daily set up and break down of store
• Contribute to the consistent maintenance and refreshment of product merchandising

Candidate Attributes

• Previous experience in luxury hospitality, design and/or retail industries is preferred
• Professional or personal experience in floriculture, horticulture, and/or design is desired but not required
• Proven ability to efficiently and professionally meet client needs
• Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation
• Ability to prioritize and manage time effectively

Requirements

• Flexible work schedule required including weekend and holiday availability
• Peak business periods may require extended work days and work weeks
• Ability to lift and move product weighing up to 30 pounds

Winston Flowers’ benefits are comprehensive and include competitive compensation, free on-site parking, paid time off, medical, dental and vision insurance, company-paid life and long term disability insurance, short term disability, pre-tax commuter and dependent care accounts; 401(k) and health savings account, both with company match, and a generous employee discount.