Mercantile Team Lead - Morenci Motel Restaurant

Freeport-McMoRan is a leading international mining company with headquarters in Phoenix, Arizona. We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, and molybdenum. The company has a dynamic portfolio of operating, expansion and growth projects in the copper industry. Freeport-McMoRan is one of the world’s largest publicly traded copper producers, the world’s largest producer of molybdenum and a significant gold producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially-responsible manner.

We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers of our employees. We encourage you to take the time to explore the opportunity to advance your career at Freeport-McMoRan.

Description

Assists in all aspects of the operation; including guest relations; staff supervision and development; sales and marketing; budgeting and sales projections. Assist in improving the business performance of the establishment, must set and meet sales goals. Assist in using past performance, market conditions and strategic planning to forecast supply and demand. Assist in the coordination of all activities including general business management, customer relations, and marketing to ensure efficiency and profitability.  

• Maintain high standards of quality control and health and safety
• Manage costs
• Ensure there is no waste as applicable
• Control inventory levels
• Ensure safety warnings are available and adequately posted
• Assist in responsibility for the day to day operations of the business to ensure efficiency and profitability
• Ensure customers are satisfied
• Assist in providing training to ensure performance objectives are met
• Provide leadership and team building for staff to improve learning and enhance performance
• Provide coaching to staff to provide corrective feedback when needed
• Assist with office duties such as tracking, ordering, scheduling, invoice processing, etc.
• Prioritize tasks and mange staff workloads and provide assistance to staff members as needed; fill in to redistribute workload as needed
• Must understand products and services develop new prospects for opportunity, and understand customer needs clearly
• Must also possess experience and remain current in state-of-the-art sales methods
• Assist with setting the annual budget
• Review year over year and month to month sales history and provide feedback to sales or labor estimates using knowledge of business trends
• Assist in devising systems, setting policies, providing guidance and implementing changes to ensure quality and service standards
• Investigate and resolve quality issues and service complaints
• Assist in developing cost-saving strategies to increase profit and manage labor costs
• Prepare end-of-day reports and ensure that all tills balance
• Recognize problems and resolve appropriately using good judgment, tact and initiative according to company policy and procedure
• Utilize unbiased mediation and negotiation skills to resolve all types of conflicts at multiple levels
• Perform other duties as requested

Qualifications

Minimum Qualifications

• At least three (3) years of previous experience related to position OR an equivalent combination of education and experience in a related field

Preferred

• High School diploma or GED

Criteria/Conditions

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
• Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
• Must be able to work in a potentially stressful environment
• Restaurant Managers must occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength including sitting, climbing, lifting, balancing, walking, and handling of materials
• Occasionally may be required to lift moderately heavy to heavy objects (up to 50 pounds) during the course of the workday
• Customer Service: The Restaurant Manager serves as role model and sets the standard for all employees to maintain high-quality and consistent customer service. This requires an knowledge of industry best practices and customer service
• Communication: This position requires a commitment to details both verbally and non-verbally, therefore, the Restaurant Manager must encourage cooperative and consistent levels of communication with kit