Scheduled Hours

40

Position Summary

The Assistant to the Chief Medical Officer provides support around clinical, administrative, and patient care functions requiring substantial use of medical terminology and ability to maintain complex schedules. The ideal candidate will be a registered nurse or medical assistant with a minimum of three years of clinical or nursing experience and at least two years of experience with Epic. This role requires a meticulous, organized, and highly capable individual who can manage multiple responsibilities and projects efficiently. Management of a busy clinical surgical practice, but also executive functions of a C-suite assistant including complex executive scheduling and appointment management skills, and mild project management with Microsoft office skills.

Job Description

Primary Duties & Responsibilities:

• Project management including data extraction.

• Executive functions such as creating PowerPoint presentation, data extraction, building reports for executive faculty.

Calendar and Appointment Management

• Maintain the physician's daily schedule and calendar.

• Schedule meetings, arrange conference calls, reserve catering services, make travel arrangements, and complete travel expense reports.

• Complex executive appointment scheduling and management.

• Provides data support for running various ad hoc and regularly scheduled reports and summaries. May research and report on ad hoc topics.

• May provide clinical and administrative support for CEO Faculty Practice including assisting with clinical needs or administrative duties and other tasks as required.

Patient Education and Follow-Up Care

• Provide patient education and guidance on post-operative care.

• Triage patient messages effectively, ensuring timely and appropriate responses.

• Assist with order placement according to established protocols.

Operating Room Management

• Coordinate and manage the CMO’s Operating Room schedules, ensuring all procedures are scheduled and resourced efficiently.

• Document Transcription and Order Entry

• Transcribe medical documents including physician’s letters, correspondence, nurse’s notes, and manuscripts.

• Complete requisitions/orders in the electronic medical record as per WashU guidelines.

Visitor and Patient Liaison Duties

• Greet visitors, answer telephone calls, take messages, and screen patient inquiries, providing information as per departmental policies.

• Serve as a liaison between patients, physicians, and staff, delivering routine information and facilitating communication.

• Serves as liaison between patients, physicians and staff, providing routine information to patient inquiries.

Patient Scheduling and Chart Preparation

• Schedule patient appointments and procedures.

• Prepare patient charts, including workups and other necessary documentation.

General Administrative Support

• Assist administrative and clinical staff during peak times, or when covering for vacations or illnesses.

Perform other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Certified Clinical Medical Assistant (CCMA) - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Certified Medical Assistant - National Healthcareer Association (NHA), Medical Assistant - American Association of Medical Assistants (AAMA), Regis