Sr. Human Resources Generalist - DEI Specialist

Company Description

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.

Job Description

Purpose: The Sr. Human Resources Generalist / DEI Specialist plays a key role in fostering an engaging and positive workplace culture in a remote work environment.  Develops and administers programs to promote employee engagement and satisfaction.  Takes the lead on employee relations matters, facilitating communication and resolution, as well as creating Diversity, Equity & Inclusion initiatives to support an inclusive work environment. Supports the HR function in other areas as needed.  

Essential Duties and Responsibilities: 

Culture & Engagement: 

• Promotes a workplace culture aligned with Lingraphica’s Core Values of Action, Empowerment, Improvement and Integrity 
• Creates and implements initiatives to enhance employee engagement, satisfaction and recognition, including surveys and feedback mechanisms; analyzes results reinforcing the positive, and makes recommendations for improvement 

Diversity, Equity & Inclusion: 

• Provides diversity, equity, and inclusion (DEI) expertise, staying current on best practices as well as Federal regulations 
• Leads the DEI Workgroup, championing efforts to create an inclusive and respectful workplace and creating opportunities for education and awareness 
• Shapes the DEI strategy in partnership with leadership, Human Resources, the DEI Workgroup, with organizational feedback from employees 
• Reviews policies and practices from a DEI lens 

Employee Relations 

• Provides guidance to managers and employees on conflict resolution, workplace behavior, and performance improvement 
• Fields employee questions and concerns and helps interpret HR policies 
• Investigates and resolves employee relations issues, ensuring adherence to company policies and employment laws; documents findings 
• Evaluates grievance process and educates organization on clear, transparent process for handling complaints and follow up 
• Develops and utilizes a tracking system for employee relations issues; analyzes to determine areas for employee and leader education and policy changes 

Performance Management 

• Provides input into the performance review process and support in administering quarterly reviews 
• Provides managers with tools to effectively manage team performance and support in creating and delivering constructive feedback 
• Coaches managers on the performance improvement process, reviews documentation, and provides feedback guidance 

Other HR Support 

• Partners with VP, Human Resources and team on strategy development for HR function that aligns with organizational & DEI objectives 
• Helps identify training needs and collaborates with Sr. Learning and Development Specialist around content and delivery as needed 
• Continues education, learning and networking externally to stay current and bring in ideas and best practices to improve our HR programs and tools 
• May conduct exit interviews, reporting and analysis to identify trends; makes recommendations to address issues 
• Collaborates with HR team on other initiatives as needed 

Qualifications

Education & Experience  

• Bachelor’s Degree in Business, Human Resources or related field 
• 5 years or more experience in Human Resources with experience in Employee Relations 
• Experience creating Diversity, Equity & Inclusion initiatives 
• DEI Certification strongly preferred 
• PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred 

Knowledge, Skills & Abilities   

• Strong interpersonal, communication, and conflict-resolution skills 
• Demonstrates good judgment 
• Strategic thinker that is good at connecting the dots and making recommendations that get at the underlying issues 
• Possess empathy and active listening skills 
• Strong organizational and time management skills 
• Ability to build trust and maintain effective working relationships 
• Ability to be flexible and multitask in a rapidly changing environment   
• Knowledge of employment laws and HR best practices 
• High level of professionalism and ability to be respectful and keep sensitive information confidential 

Additional Information

Work Environment & Physical Demands