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Dynamics System Analyst
abraUnited Statesfull_timeVerifiedPosted 3 Aug 2025
About the role
Description
๐ข๐ฃ๐ณ๐ข ๐ช๐ด ๐ญ๐ฐ๐ฐ๐ฌ๐ช๐ฏ๐จ ๐ง๐ฐ๐ณ ๐ข ๐๐บ๐ฏ๐ข๐ฎ๐ช๐ค๐ด ๐๐บ๐ด๐ต๐ฆ๐ฎ ๐๐ฏ๐ข๐ญ๐บ๐ด๐ต ๐ต๐ฐ ๐ซ๐ฐ๐ช๐ฏ ๐ต๐ฉ๐ฆ ๐๐๐ ๐๐ช๐ท๐ช๐ด๐ช๐ฐ๐ฏ ๐ข๐ด ๐ฑ๐ข๐ณ๐ต ๐ฐ๐ง ๐ช๐ต๐ด ๐๐ช๐ค๐ณ๐ฐ๐ด๐ฐ๐ง๐ต ๐ข๐ค๐ต๐ช๐ท๐ช๐ต๐บย
- Analyze and define business requirements for CRM systems, with a focus onย Microsoft Dynamics 365 CRM.
- Lead requirement gathering sessions and produce functional and technical specifications.
- Configure and implement CRM components: entities/tables, fields, forms, views, business rules, workflows, Power Automate flows, and Business Process Flows.
- Manage security roles, permissions, and team structures within the CRM.
Requirements
- 5+ years of experience in CRM Dynamics systems analysis.
- Proven experience writing functional and technical specifications and translating business needs into system configurations.
- Hands-on involvement in CRM implementation, customization, integration, testing, and user training.
- Strong knowledge of Dynamics 365 modules (Sales, Customer Service)
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