Order Desk Officer for Commercial Topics

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.

Bosch Service Solutions is part of Bosch Group and a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology, the opportunities of the Internet of Things and speaking over 18 foreign languages, Bosch Service Solutions Timișoara operates successfully in two fields: Business Services and Shared Services. The experts offer support in areas such as Finance, Accounting, Controlling, Purchasing and Sales Commercial. The team of professionals, also have expertise in areas such as Technical and IT, Customer Care, Production Support and other services. 

Our responsibility goes far beyond business. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations.

Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Work #LikeABosch

Job Description

• Checks the issued invoices and ensures the invoicing of orders with goods issue
• Makes the transmission to clients, as the case may be, of unreceived invoices and manual invoices
• Ensures back-up for the activity of correcting and canceling invoices
• Checks open orders
• Check the registration of invoices issued by Bosch Rexroth A.G. for direct deliveries
• Provides support for the completion of statistical declarations and documentation for import-export operations
• Performs material calculations
• Support internal control processes
• Ensure back-up for controlling processes
• Support the calculation of credit limits and monitoring the legal situation of clients (according to court reports)
• Completes manual time sheets, monitors the completion of time sheets by colleagues, verifies the accuracy of overtime reported
• Active participation for the project related continuous improvement process;
• Reads, understands and applies the procedures from area of responsibility and other interdepartmental procedures, applicable within the company;
• Fulfils any other tasks related to area of responsibility, as requested by direct superior.

Qualifications

• High school Diploma;
• Language: English B2;
• Excellent written and oral communication skills;
• Customer Service experience;
• Attention to details;
• Analytical thinking;
• Ability to synthesize;
• Team-player;
• PC skills: MS Office (Excel, Word);
• Multitasking;
• Solution oriented;
• Proactivity and reliability;
• Good conflict management;
• Independent decision making;
• Adaptability;
• Customer orientation skills;
• Active listening and quick comprehension.

Additional Information

#LikeABosch Benefits:

• Flexible benefits - On top of your salary, we offer you 2700 Ron / year, via your benefits account, which can be used according to your preferences;
• The 13-th salary - Your contribution to Bosch is valuable. Celebrate a successful year with the 13th salary, just in time for the winter holidays; 
• Meal tickets - A balanced diet includes at Least one hot meal per day, therefore we offer you meal tickets with a value of 25 Ron;
• Flex-time possibility - We care about your personal schedule, therefore we try to offer you flexible working hours, according to personal and business needs. Please discuss with your team Leader;
• Home office - We want you to work however fits you best. We offer the standard possibility to work from home 50%-100% of the time. This percentage could be higher or Lower according to personal and business needs. Talk to your team Leader for detailed information.
• Medical subscription - We know how important health is, so you get a medical subscription through the Regina Maria network, paid by the company;
• Relocation package - If you’re being recruited from more than 50 km, we provide a standard relocation package of 500 Euro (conditions apply). This is a one time fee, paid together with your first salary.
• Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions we will honor you with an attractive bonus;
• Language courses - A new language is a key to a new world, so we invite you to learn languages in your free time, and get a discount of up to 1200 RON/ year (e.g.: two module