Program Coordinator of Learning Commons, UC Clermont College

 

Current UC employees must apply internally via SuccessFactors 

 

Next Lives at the University of Cincinnati

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. 

 

 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service.  We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success. 

 

 

Job Overview

The UC Clermont Learning Commons Program Coordinator will plan, design, deliver, evaluate, modify, and coordinate academic support services for UC Clermont students. Under the supervision of the Associate Director, the program coordinator will coordinate and manage learning support for students in both on‑campus and online courses, ensuring equitable, high‑quality services that meet diverse learner needs. This role will need an individual to be occasionally available during evenings and weekends.

 

To perform this job successfully, the candidate should be fluent in email and text communication and have experience with Outlook, Word, Excel, PowerPoint, and web conferencing software like Teams and Zoom.

Essential Functions

• Plan and coordinate on-campus and virtual tutoring support to students from a variety of backgrounds and levels of preparation.
• Manage the tutoring scheduling system: ensure events are up to date, sessions are logged accurately, and day to day administration.
• Communicate with tutors about session scheduling, substitutes, cancellations, topics, and others.
• Tutor students in math and/or science.
• Recruit and hire tutors as needed.
• Collaborate with co-workers on training tutors and front desk workers as needed.
• Ensure flyers and signage are up to date and posted regularly.
• Design, create and conduct subject and non-subject specific workshops.
• Monitor weekly usage, identify problems and solutions, and develop clear goals and action steps for program enhancement.
• Plan, create, and implement marketing strategies to increase tutoring usage.
• Develop, administer, and analyze evaluation surveys.
• Educate, collaborate, liaise, and perform outreach about UC Clermont Learning Commons services to students, faculty, staff and other college stakeholders.
• Make presentations about UC Clermont Learning Commons services and participate in campus events such as Fall Fest, Open House, Orientation, etc.
• As departmental needs change, this position may be assigned to assist with new projects.

 

Required Education

Bachelor's degree with coursework in math up to calculus, statistics, chemistry, and biology.

Required Experience

One (1) year of program coordination or program management experience. 

Additional Qualifications Considered

• Adaptable to a dynamic work and learning environment.
• Excellent project management skills with the ability to manage multiple projects simultaneously
• Experience with college student population, including first-generation and post-traditional populations.
• Friendly and approachable disposition.
• Good organizational and communication skills.
• Strong analytical and problem-solving skills.
• Strong sense of urgency and a "get it done" attitude.

Physical Requirements/Work Environment

• Office