Senior Network and Security Engineer

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

Information Security’s mission is to build and protect stakeholder trust - customers, employees, investors - in our business, especially where technology is involved. Security at TRR has a unique value in reinforcing trust in the stewardship that is core to the business. We do this by guiding the right organizational security risk decisions and partnering with technology and business teams. We bring integrity, knowledge, and a passion for technology. 

We are looking for a Senior Security Engineer to support our vulnerability management program across all of our assets. This is a technical hands-on role in a dynamic and fast-paced environment. You’ll be working with various application and system owners to report, review, triage vulnerabilities, as well as to drive remediations and to improve our current processes by driving the configurations and integration efforts. Come join us in building better security for a company that lives its values of ecology, economy, and quality.

What You Get To Do Every Day

• Design, implement and support short- and long-term strategic plans to ensure local and wide area network capacity meets existing and future requirements. This will include both physical and cloud technologies.
• Installing, configuring, network devices such as routers, switches, and firewalls including Palo Alto, SD-WAN, WiFi firewalls and access points
• Ability to design, implement and troubleshoot Wi-Fi and security infrastructure (e.g. Meraki MX firewalls and Access Points)
• Practice network asset management, including maintenance of network component inventory and related documentation
• Experience with network automation platforms (e.g., Ansible) and scripting for network automation, troubleshooting, and infrastructure support
• Set technical standards for network infrastructure, security baselines, policies, and procedures
• Provide Tier 3 support for all network and data communication issues including internet circuits, routing protocols, VPN connectivity, WAN optimization, IVR, and 3rd party vendor connectivity
• Administer, Configure, and Secure Palo Alto Firewalls
• VOIP Administration: Working knowledge of Genesys Purecloud or other cloud contact center
• Configure and integrate SaaS tools to centralize the vulnerability management program

What You Bring To The Role

• Minimum 4 years in relevant experience with a Bachelor’s degree in Computer Science/Information Technology; OR 5-8 years in relevant experience
• Motivated and self-starter with good technical aptitude
• Work with internal as well as external technical teams during design, development, and implementation phases of various network-related initiatives
• Excellent oral and written communication skills: able to distill complicated issues into clear and concise terms and to create and maintain effective technical documentation
• Hands on experience with Meraki products including switches routers, firewalls and access points
• Experience with SD-WAN solutions like Cisco Viptela,VMware Velocloud or Silver Peak, Palo Alto Prisma
• Proficiency in configuring and managing  IVR systems
• Project management skills, including the ability to work independently and within teams
• Comfortable working in the Mac/Unix/Linux environment
• Configuration experience with AWS networking
• Proficiency in two or more programming or scripting languages: Elixir, Ruby on Rails, Go, Javascript, Java, Scala, C, C++, Python, PHP, Perl, Swift, Shell a plus
• Participation in on-call rotation periodically which may involve non-traditional working hours
• Functional programming experience preferred
• Experience with monitoring tools (Preferably SolarWinds)
• Experience implementing solutions in the cloud preferred
• Relevant certifications preferred (CCNA, CISSP, CCNP)

The expected salary range for this role is $142,127.00 - $155,800.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.