Technical Project Manager - Data Cloud

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

We are seeking a highly organized, proactive and high-agency Technical Project Manager to serve as the primary liaison between the Product and Data Cloud (DC) teams. This role will play a critical part in aligning projects, ensuring seamless communication, and driving efficient collaboration across multiple teams and business units. The ideal candidate will have a strong technical background, project management expertise, the ability to translate business needs into actionable technical plans while also advocating for and championing those needs—effectively influencing stakeholders, securing buy-in, and ensuring projects are prioritized. 

RESPONSIBILITIES

Cross-Team Collaboration & Communication 

• Act as the central point of contact between the Product and Data Cloud teams.
• Maintain a deep understanding of all Data Cloud initiatives and how they intersect with Product team projects, always keeping the business impact in mind to drive strategic alignment and maximize value.
• Proactively identify and address potential duplication of efforts between teams.
• Communicate project dependencies and risks to relevant stakeholders.
• Take a hands-on approach to collaboration across teams, proactively troubleshooting issues, removing roadblocks, and ensuring smooth execution of projects. 

Project & Ticket Management 

• Gather business requirements, translate them into actionable tasks, and open and track tickets with the Product team to support Data Cloud initiatives.
• Work closely with the Product team to prioritize tickets based on business impact and technical feasibility.
• Ensure timely updates and resolutions by following up with Product Managers (PMs) and engineers.
• Demonstrate agility to pivot strategies as needed, effectively aligning teams to new directions while ensuring seamless execution and stakeholder buy-in. 

Timeline & Progress Tracking 

• Establish and maintain project timelines for key initiatives, ensuring on-time delivery and alignment with business priorities.
• Provide regular status updates to the Data Cloud team on Product team dependencies and vice versa.
• Monitor project progress, identify blockers, and facilitate resolution. 

Strategic Alignment 

• Ensure that the Product team’s roadmap aligns with the Data Cloud team’s needs.
• Advocate for Data Cloud priorities within the Product organization.
• Continuously assess opportunities to improve cross-functional collaboration. 

REQUIREMENTS 

• 3-5+ years of experience in technical project management, program management, or a similar role in a technology-driven environment.
• Strong understanding of data platforms, cloud technologies, and product development.
• Proven experience working with engineering, product, and data teams.
• Familiarity with project management tools such as JIRA, Asana, or Trello.
• Excellent verbal and written communication skills with the ability to translate technical details into business-friendly language.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment. 

PREFERRED REQUIREMENTS 

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