Certified Trainer

Description

As a Certified Trainer, you will partner with local and regional management, along with the sales department, to aid in all aspects of new hire training and the continued development of our frontline, customer-facing team members.

What you'll do:

• Complete new hire training for our Rental Sales Agents, Customer Experience Representatives, and Dual Role Agents
• Prepare new hire materials/paperwork and create training schedules for new hires
• Mentor through both computer-based and hands-on counter training
• Support counter shifts following sales training
• Complete job-specific ongoing training with employees
• Work key shifts and example set through following the Service & Sales Process and adhering to all company policies and procedures
• Provide positive, constructive feedback and motivation to new employees to develop employees to their maximum potential
• Evaluate employee's abilities, strengths, and opportunities to appropriately develop; communicate this weekly to key management through weekly training summaries
• Evaluate employee’s abilities, strengths, and opportunities in order to appropriately develop; communicate this weekly to key management through training summaries
• Maintain a high and consistent level of communication with management and appropriate departments

Benefits:

• Compensation and position level will vary based on candidate's previous work experience. Expected annual earning range will be between $45,000-$60,000 per year
• Paid time off (PTO) and holiday pay
• Access to medical, dental, vision, life, and disability insurance and other voluntary benefits for full-time employees
• 401(k) retirement plan with generous company match
• Access to company sponsored employee assistance program, life insurance, and long-term disability
• Comprehensive training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on car rentals and on the purchase of Avis/Budget vehicles
• Free parking

Who are we?

Glad you asked! Midwestern Wheels, Inc. is a licensee of Avis Budget Group who is a leading provider of mobility options including Avis, Budget and Budget Truck brands. With more than 60 years of experience and locations throughout Wisconsin, we are dedicated to exceeding our customer’s expectations and providing them with an exceptional experience. We have a loyal customer base because we truly care about our customers!

Our culture is truly unique! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. You are part of a team where you will be treated with respect in a collaborative work environment, provided with training and professional development, and recognized and rewarded for a job well done.

Preferred Qualifications:

• Experience in a fast-paced sales environment as a sales trainer, sales coach/mentor, or similar role
• Exhibits strong presentation, time management and organizational skills
• High level of self-accountability
• Ability to inspire and motivate individuals and teams to achieve their full potential
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers, and management
• High level of adaptability and flexibility to accommodate changing business needs, including working nights and weekends, and traveling to and working in our other Wisconsin locations as needed

Requirements

• Must be at least 18 years of age
• Valid driver's license with good driving record
• Basic computer skills (typing, data entry)