Central Ops Manager, Global Sales Compensation

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

 This role will be based in San Francisco, Mountain View, Sunnyvale, Chicago, or NYC.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Central Operations Manager to join our Global Sales Compensation team responsible for overseeing centralized operational task execution, architecting the monthly operational rhythm of the business, and governing the operational playbook of processes to ensure accuracy, compliance, and scalability across global compensation operations.

In this role, you will partner with roles across Sales, GTM Ops, Finance, and HR to identify and recommend growth and leverage opportunities to drive operational effectiveness and efficiency.

The ideal candidate is a data-driven leader with expertise in performance-based compensation incentive structures, process workflows, enablement training, and compliance. This person will provide strategic guidance and direction, along with analyzing data and removing business obstacles. The expectation is for this leader to be a visionary and lead in a challenging and extremely fast-paced environment, while also having the grace and willingness to change direction when circumstances demand.

Responsibilities

•  Ability to collaborate with Sales Operations, Strategic Finance, HR Compensation, and Central Ops to ensure global consistency while enabling regional flexibility.
• Design and maintain GSC’s monthly operational calendar, ensuring visibility and coordination across critical deliverables.
• Own timely execution of centralized monthly close and payfile activities.
•  Lead triage and timely resolution of global payment issues in partnership with GTM Ops, Finance, HR, and external vendors.
•  Manage contingent resources who execute critical monthly tasks and ensure operational discipline.
•  Define, document, and enforce standardized business processes.
• Support automation and improvement initiatives (e.g. Power Automate or AI based) to enable scale and efficiency.
• Govern and iterate on the operational playbook, ensuring process documentation accuracy, audit readiness, and adherence to SOX and internal controls.
• Drive SLA compliance and risk mitigation for payroll-adjacent processes impacting variable compensation.
• Adapt to changing business priorities, demonstrating flexibility and resilience in managing shifting demands and expectations.

Qualifications

Basic Qualifications

• 7+ years of experience in Sales Compensation, Sales Operations, or Finance roles working in a cross-functional team environment
• 4+ years of experience in Sales Compensation operations or administration management, or business process management

Preferred Qualifications

• Proficiency in Microsoft 365 tools, including Power BI, Power Automate, Visio, Project, SharePoint, Word, Excel, PowerPoint, and CoPilot.
• Experience with compensation platforms (such as Xactly) and workflow tools.
• Familiarity with SOX compliance and audit requirements.
• Strategic thinker with proven experience in change management within a fast-paced, technology-centric organization.
• Self-starter with a proactive, "get things done" mentality, capable of focusing on system-wide solutions rather than sub-system fixes.
• Strong ability to logically and efficiently structure solutions to ambiguous problems, conduct impact analysis, identify key insights, and recommend actionable plans.
• Growth mindset with the ability to act as a change agent, driving improvements across the compensation ecosystem.
• Demonstrated ability to collaborate effectively and positively influence cross-functional leaders and stakeholders involved in the incentive compensation management process, including Sales, GTM Ops, Finance, and Human Resources.
• Robust planning and time management skills, adept at managing multiple deliverables within tight timelines.

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