Central Intake Coordinator

Our Company

BrightSpring Health Services

Overview

Our support center is based in Louisville, Kentucky, though the team includes employees in multiple states. The team supports our mission and family of brands, across the country. We encourage you to Live Your Best Life and come work for the best. Apply today!

Responsibilities

• Verify Medicaid/Medicare and commercial insurance benefits, this includes calling insurance companies to check benefits and using state portals.
• Entering admissions into systems.
• Enter client services.
• Obtain authorization and re-authorizations for clients that have started care.
• Work on reports when assigned.
• Participate in team meetings.
• Provide effective communication to the operations when information is needed.
• Demonstrate commitment, professional growth and competency.
• Demonstrate excellent customer service in all areas.
• Enter and maintain accurate comprehensive information into the clients account.
• Other duties as assigned.

Qualifications

• Must have a high school diploma or equivalent
• Prior experience (2 to 4 years) in healthcare or personal service industry preferred
• Excellent computer skills, proficient in excel and word
• An understanding of the issues related to authorizations and eligibility preferred
• Knowledge of Medicaid programs, preferred

About our Line of Business

BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.