Census Rating Analyst - Medical - Underwriting

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success.

We know your type. You are driven to make an impact on the business and internally motivated to improve how things are done. You are an adaptive learner, detail oriented, and can manage multiple priorities at once. You always keep your audience in mind and have the ability to collaborate with others.

We also know you are looking for an opportunity that challenges your business acumen and helps your career thrive.  In our Census Rating Analyst role, you will support Cigna's ability to sell and retain medical, dental, and supplemental health business by analyzing, scrubbing, and loading census data so rates can be established by our Underwriting partners and Sales can provide quotes.  You will work independently and on a team which operates primarily in a production environment with standard quality and production metrics for the work support functions.  Main responsibilities include the following deliverables:

• Medical and Dental Census Rating - analyze, code, covert, and load census data.  Produce census breakouts, Netmatch reports and dental factor file.

• Supplemental Health Solutions Support – analyze, code, convert and load census data.  Produce paperless pre-sale folders and census information.  

Beyond core production, you are expected to embrace a high-performance culture through teamwork, personal development, accountability, and involvement in special committees/projects.

What you will do:

• Manage Census Rating Inventory. Determine if census data provided is sufficient and contains the needed data elements for rating purposes. Prepare census file data, map, and code data elements as appropriate, load into applicable underwriting applications and create census reports.

• Manage Supplemental Health Inventory. Assign new business opportunities to Underwriters and create paperless pre-sale folders.  Scrub and prepare census file data, map, and code data elements as appropriate, load into applicable underwriting applications for reporting.

• Use your customer service skills to build and maintain effective relationships with Underwriting and Sales matrix partners.

• Use your project management skills to become involved in committee and project work to move our organization forward.

• Use your organizational skills and detail orientation to ensure timeliness, quality, and accuracy standards are achieved.

What you need to do the job:

• Skilled knowledge of Microsoft Excel

• Proficient in Microsoft Office

• Bachelor's degree or equivalent work experience strongly preferred

• Self-motivated

• Ability to manage multiple priorities

• Excellent written and verbal communication skills

• Adept at problem solving

• Team player with a proactive and positive attitude

• Detail oriented

• Strong organizational skills

• Ability to work independently and as part of a collaborative group

• Passionately committed to providing superior customer service

This role is Hybrid.  A hybrid position means you will be expected to work in-person at your assigned office location 3 days a week with flexibility at home for the balance of time.   

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers th