Admin Associate for the ED

City/State

Virginia Beach, VA

Overview

Work Shift

Weekend Days (United States of America)

Come join the team at Sentara Independence Emergency Department as an Admin Associate!

Hours/Shift:

Full-Time, Rotating Shifts (working 12-hour shifts on Weekend Days).

Education Required:

• High School Diploma

Experience Required:

• One year of previous work experience in a medical office OR
• One year or more of previous work experience in customer service OR
• One year or more of previous work experience in a call center OR
• One year or more of previous clerical experience OR
• Associate or bachelor’s level degree.

Position Overview:

As an Administrative Associate with Sentara, you will provide administrative support to the unit/department(s) you are assigned to. You will serve as the first point of contact for patients, family members, and visitors coming into the unit. The Administrative Associate position requires the application of excellent customer service skills as well as computer and clerical skills to support the unit/department(s) assigned.

More about us:

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly skilled physicians and staff. 

Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. 

Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Click on the link below and learn about our workplace culture.

Benefits: Sentara offers an attractive array of full-time benefits to include:

• Medical, Dental, Vision plans
• Paid Time Off, Paid Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave
• Tuition Reimbursement and Student Loan Paydown programs
• 401k/403B, 401a plans
• Career Advancement Opportunities
• Work Perks

Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!

Keywords: Admin Associate, Receptionist, Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance Verification, Scheduling, Talroo-Allied Health.

Job Summary

Provides administrative support to the unit/department (s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills.

One of the following four skill levels required: One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc.

Qualifications:

HS - High School Grad or Equivalent (Required)

Medical Office

Skills

Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it ser