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• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park, has an opening for a Mental Health Case Manager beginning August 8, 2024.

Penn State and CAPS are committed to advancing the principles of diversity, equity, and inclusion (DEI) by fostering a professional culture of self-reflective inclusive excellence that supports both broad and specific DEI initiatives, leverages the educational and institutional benefits of diversity, and engages all individuals to help them thrive. CAPS is committed to the development of a safe and inclusive community that fosters academic, social, cultural, and personal growth.

Responsibilities:

• Facilitate the development of an effective care plan for students/other clients.

• Provide case management appointments to facilitate client connection to ongoing mental health services.

• Responsible for case management coordination; call insurance companies, perform online searches for services, and communicate electronically with students regarding coverage and provider options.

• Advocate for client access to mental health care and other needed services; explain services available to clients and facilitate hospitalization process when required.

• Manage record requests as needed.

• Assist students in obtaining prior records from medical or psychological treatment.

• Provide daytime Case Manager on-call coverage to facilitate continuity of services.

• Review crisis line reports and escalate client care as needed.

Additional Duties:

Additional duties may include coordinative responsibilities within the unit and provision of clinical services. These responsibilities would be commensurate with degree and training.

Requirements:

• A master’s degree in social work or a related discipline and three or more years of experience is required for the Case Manager - Mental Health - Advanced Professional, or an equivalent combination and experience. Additional experience and/or education and competencies are required for a higher-level position.

• Preferred: Licensed eligible as a Clinical Social Worker or Professional Counselor. Current licensure as a Clinical Social Worker or Professional Counselor is preferred.

• Preference is given to candidates who have experience providing services