Global Travel Safety and Security Manager

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Job Category

Real Estate & Facility Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce’s Corporate Security Operations protects the people, facilities, and assets of the company globally!  To accomplish our mission, we are seeking a Global Travel Safety and Security Manager to drive forward various initiatives, travel intelligence and risk assessments and to provide associated travel safety and security support as part of a proactive security operations team.  Qualified candidates must be able to positively interact with partners across Salesforce and demonstrate ownership of work you're doing. The candidate must be able to build and maintain rapport, understand and adapt to nuances of varied internal customers, and provide robust analysis.

 The candidate will be tasked to deliver solutions to:

• Enterprise-wide Global Travel Security Intelligence Awareness

• Safety, security and travel support

• Event, Facility, Regional, and Country Risk Assessments

• Drive adoption security standards related to travel safety

• Routine intelligence monitoring and gathering

• Response to security-related incidents at events that may impact people, brand, and property of Salesforce

• Investigation support

The successful candidate will provide analytical expertise to support a variety of multi-functional internal Salesforce clients – headquarters and regional offices – for travel risk, threat assessment and intelligence purposes with the goal of supporting the safety and security of our Ohana!

Responsibilities:

• Drive forward various global travel safety and security program initiatives

• Help shape and drive the development of the Global Travel Safety and Security Risk Intelligence infrastructure, tools, and processes including development prioritization processes, and reporting and analytical platforms

• Customize communication and output to a wide variety of audiences; determine the best audience for data-driven insights

• Create dashboards, visualizations, and analyses that surface insights and drive key business decisions; provide interpretation and analysis, or insight along with clearly-stated information, representing both the team and leadership.

• Synthesize investigative findings through the creation of reports and presentations that provide a coherent narrative assessing external risk

• Gather and analyze data to facilitate improvements in the methodologies, tools and techniques to enable the team to scale and optimize operations to mitigate potential risk.

• Deliver accurate and timely documentation of event security planning efforts, incident, and mitigation reporting for global events.

• Partner with other teams in Corporate Security Operations, and across Salesforce to exchange threat information.

Key Qualifications:

• Travel Safety and Security experience

• Experience with project management (i.e. taking an idea from initial scoping through to delivery and adoption).

• Strong competency working in web-based tools including spreadsheet programs and app scripts.

• Excellent collaboration, analytical problem-solving, project management, and communication skills (verbal and written).

• Effective at building trust through relationships.

• Experience operating strategic projects with multi-functional partners.

• Demonstrable ability to work with highly confidential information.

• Ability to distill communications and tailor make deliverables based on a target audience.

• Experience influencing others while cultivating relationships with business partners.

• Familiarity with Salesforce and our business culture.

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