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Job Posting Title:

Director of Revenue Cycle and Patient Financial Services

Location:

Dallas - Hospital

Additional Posting Details:

Monday - Friday

8:00 am - 4:30 pm

Job Description:

Duties/Responsibilities

• Oversee daily operations for Billing, Follow Up, Denials Management, Cash Posting, Credits, Refunds, and other duties to effectively manage accounts receivable

• Monitor key performance indicators (DNFB, AR Days, AR Aging, Denial Rates, Collection Rates, Clean Claim Rates, etc.), analyze trends, and identify areas for improvement. 

• Provide routine updates to VP of Revenue Cycle on departmental performance

• Lead key initiatives to support organizational Revenue Cycle goals

• Collaborate with Finance to effectively execute month-end close procedures pertaining to Revenue Cycle.

• Manage payor denials and assist in educating department leaders of denials specific to their areas.  Assist in developing potential solutions to mitigate future write-offs.

• Assist staff with any accounts escalated for assistance in a timely manner

• Work with Managed Care to escalate payor issues in a timely manner

• Monitor Texas Medicaid and Commercial payor provider bulletins and policies to coordinate timely and necessary education to staff and updates in Epic.

• Perform retrospective reviews based on governmental and third-party payer requests or upon request from Vice President of Revenue Cycle

• Manage departmental productivity, staffing, and performance, providing education to team as necessary

• Foster cross departmental relationships sharing Revenue Cycle performance and partnering for operational improvement

• Manage departmental usage of Epic, ensuring effective utilization of system and identifying opportunities to enhance solution

• Oversee key components of Revenue Integrity including charge capture, charge reconciliation, and charge compliance

• Monitors vendor performance and relationships for vendors performing services within Billing operations

Required Skills/Abilities

• Bachelor’s degree 

• 5-7 years of progressing leadership experience in revenue cycle required

• Experience in hospital and physician Billing

• EMR experience required, preferably Epic

• Strong communication skills, attention to detail, and critical thinking skills required

Working Environment

• Working conditions: Inside

• Working Position: Sitting

• Physical Demands: Light

• Physical Requirements: Repetitive Movement

• An Individual in this position will be required to list or carry weight in this group: Up to 11-24lbs

• Sensory/Communicative activities essential to the performance of this position: Smelling, Hearing, Seeing, Speaking

• An Individual in this position will be exposed to: Inside environment