Assistant Director, Athletics IT

The University of Iowa Department of Athletics seeks applications for an Assistant Director, Athletics IT.  This is a full-time (probationary and FLSA-exempt) position which includes full University benefits. The University of Iowa is an NCAA Division I institution and a member of the Big Ten Conference. The Department of Athletics manages 22 varsity sports programs and related events with a workforce of approximately 250 regular employees and 300 temporary employees. Athletics is a people-centric organization that operates under a “Win. Graduate. Do It Right.” philosophy. For more information regarding Athletics, please click here.

Responsibilities: This position provides technical support, IT operations, and web development for UI Athletics units, and possibly spanning multiple domains. Core duties include designing, installing, and maintaining computer systems across Athletic departments, managing IT operations such as software updates, security patches, and hardware support, as well as tracking inventory for software and hardware. Additionally, this role involves training staff and coaches in PC and Mac environments and supporting game-day operations to ensure seamless technology functionality during events. The web development responsibilities include designing, implementing, and maintaining secure web applications in collaboration with sports teams and departments, under the direction of the Athletics IT Director overseeing the development lifecycle to enhance Iowa Athletics’ digital presence. Strong problem-solving skills, adherence to UI/ITS policies, and effective communication with non-technical users are essential for success in this role.

Benefits Highlights: Excellent fringe benefit package including paid vacation and sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans. The University of Iowa is a Big Ten, nationally ranked research university with 30,000 students located in Iowa City. A vibrant community boasting excellent public schools, safe, comfortable neighborhoods, affordable housing, a highly educated population, and numerous cultural, recreational, and sporting opportunities and events contribute to the Iowa City area frequently appearing high on the best-places-to-live listings. Go to “Working at Iowa” to learn more.

Required Qualifications:

• A Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in technical support;
• Professional support experience (typically 1-3 years) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies;
• Experience supporting Windows and Apple personal computers and laptops;
• Experience supporting printers, multi-function devices and personal mobile computing devices (smartphones, tablets, etc.);
• Knowledge of and the ability to use summarization and simplification techniques to explain complex technical concepts in simple clear language appropriate to the audience;
• Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions; 
• Ability to effectively communicate technical information, both orally and in writing,