Senior Manager - Inside Sales

<p><b>The Company</b></p><p></p><p>PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. </p><p></p><p>We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.</p><p></p><p>We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. </p><p></p><p>Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.</p><p></p><p></p><p><b>Job Description Summary:</b></p>What you need to know about the role:<br/>You will lead and scale our European Inbound &amp; PayPal Working Capital sales team. This role drives revenue growth by optimising sales channels, enhancing customer engagement, and managing high-performing teams focused on converting leads into valuable PayPal merchants. The Senior Manager will be critical in shaping sales strategy, fostering cross-functional collaboration, and delivering an exceptional experience for small and medium-sized businesses (SMBs).<br/><br/>Meet our team:<br/>This position is part of the Europe SMB Sales team. We are a European team that drives a high volume of new merchant sales for PayPal. We embrace innovation &amp; technology to create scalable processes that provide great merchant experiences and drive growth. Our team is constantly evolving; always looking for ways to improve the way we serve our teammates, our customers and the business<p></p><p><b>Job Description:</b></p><p><b>Your way to impact</b></p><ul><li><p><span>As a leader within SMB Sales in PayPal, you will share best practices across all regions &amp; functions.</span></p></li><li><p><span>Ensure compliance with all internal procedures. Drive value for our members and minimise risk while maximising continuity of service.</span></p></li><li><p><span>Drive revenue growth of PayPal products and solutions by meeting or exceeding new sales goals on a monthly and annual basis. </span></p></li><li><p><span>Manage and enhance performance criteria, assessment tools, and escalation processes across these markets.</span></p></li><li><p><span>Identify opportunities for future growth and scale to capitalize on the total potential market opportunity</span></p></li></ul><p></p><p><b>Your day-to-day</b></p><p>In your day-to-day role, you will be responsible for:</p><ul><li><p>Leadership &amp; Strategy: Develop and execute a comprehensive sales strategy to maximise lead conversion, accelerate revenue growth, and enhance customer satisfaction.</p></li><li><p>Team Management: Lead, mentor, and develop a team of sales managers and representatives, fostering a high-performance culture that drives results.</p></li><li><p>Sales Execution: Optimise lead handling processes to improve efficiency and conversion rates while ensuring a seamless merchant experience.</p></li><li><p>Cross-Functional Collaboration: Work closely with marketing, customer success, product, and data analytics teams to refine inbound lead generation, qualification, and nurturing strategies.</p></li><li><p>Performance Management: Utilise data-driven insights and sales metrics (e.g., conversion rates, average deal size, and pipeline