Quality Technical Assistant

PTC is a leading manufacturer and marketer of welded and cold drawn mechanical steel tubing and tubular shapes, plated bar and tubing, and fabricated parts and precision components.

We at PTC value our employees’ health and wellness. We offer the following:

• FREE Healthcare
• HSA option
• Dental
• Vision
• Life Insurance
• Dependent & Spouse Life Insurance
• Long Term Disability
• Cancer & Critical accident coverage
• 401K plan with company match
• Annual college scholarship available for children & grandchildren of PTC Alliance employees
• Tuition Reimbursement eligibility

Job Summary: 

Responsible for assisting and supporting quality initiatives at the Alliance facility.

Essential Duties and Responsibilities: 

Dispositions non-conforming product and works with Operations personnel to determine the root cause of production rework and scrap. Develops reports on data for management reviews.

Coordinates analysis of samples sent to Metallurgical Lab for disposition and assists in sample preparation and analysis as needed.

Assists in collecting data for Production Part Approval Process (PPAP) orders, capability analyses, gage studies, and other areas supporting Statistical Process Control (SPC).

Assists in investigating, documenting, and dispositioning material for external & internal customer claims.

Participates in creating and revising work instructions and maintenance of quality records.

Assists in recalling, cleaning, and calibrating inspecting instruments and gages.

Performs quality audits on incoming material, procedures, and in-process and final products.  Writes Non-Conformances for submitting to Quality Manager.

Assist Quality Manager in other tasks or duties as needed.

The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and Responsibilities are to be carried out in accordance with the PTC Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performed. 

Minimum Education and/or Experience Requirements: 

High school diploma or general education degree (GED). 2- 3 years quality experience preferred. Microsoft Office (Word, Excel, Powerpoint, Outlook) highly preferred.

Skills and Abilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfac­torily. The requirements listed below are representa­tive of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Language Skills:  Ability to read and understand work instructions.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Mathematical Skills:  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry is considered a plus.

Reasoning Ability:  Ability to define problems, collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Skills and Abilities:  Must be computer literate and able to work with programs such as Word, Excel, etc., and be able to learn and use programs such as e-mail, established programs, etc.

Certificates, Licenses, and Registrations: 

Must possess a valid driver’s license for business travel, such as, customer visits, to attend required meetings, seminars, etc.

Work Environ