At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Location - Longmont, CO

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Who We Are
 

TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts, sellers, and publishers in the U.S. Now we’re expanding our innovative products and services to the global $25B collectible hobby market. Roca Robotics, a hardware division of TCGplayer, designs, manufactures and supports automation and digitization hardware and software for sorting and managing tradingcards.
 

The Roca Robotics team is a diverse, cross-disciplinary group, including engineers, assembly technicians, procurement specialists, customer support experts, and account managers. We are passionate about building high-quality robots, software, and computer vision algorithms that bring value to game shops worldwide. With both local and remote team members across the globe, we embrace collaboration, creativity, and the exchange of ideas. While we are dedicated to delivering top-notch products and services, we also know how to have fun and foster a supportive, down-to-earth work environment.
 

Our team prides itself on a culture that fosters camaraderie, embraces diversity, and exudes passion! We are one of New York State’s 50 best employers and Fortune.com’s top 100 companies for women in the U.S.
 

Who You Are
 

Are you an experienced Operations Manager looking to bring the next phase of digitization to the collectibles industry? If so, look no further! TCGPlayer is looking for an Operations Program Manager to help lead Roco Robotics. 

We're looking for an Operations Manager who will partner closely with the Director of Engineering to deliver the next generation of integrated hardware and software solutions for digitization. You will take charge of production, customer support, and account management, championing best practices in design for manufacture and service. Your leadership will be essential in building a culture of collaboration, accountability, and innovation.
 

In this key role, you will oversee the operational functions of Roca Robotics and work alongside Roca R&D and TCGplayer Sales & Marketing to align efforts and achieve company goals. We're seeking someone who can leverage their operational expertise and financial acumen to navigate the evolving robotics industry. Cross-functional collaboration will be vital, as this role requires frequent interaction with eBay and other external partners, including partnership development, to support a comprehensive digitization roadmap and drive synergies between TCGplayer and eBay, as well as solutions for enterprise customers.
 

The ideal candidate thrives in an ambiguous environment and ensures Roca stays at the forefront of technological advancements. This is a unique opportunity to make a lasting impact on the organization and guide it toward continued success.

The Impact You Will Make Here

• Drive business growth by effectively managing team leaders and individual contributors across production, account management, and support functions

• Foster cross-departmental collaboration with TCGplayer and eBay, maximizing the potential of Roca's sales, marketing, accounting, and legal efforts

• Enhance performance insights by developing and analyzing key metrics, promoting transparency and tracking the impact of various initiatives across teams

• Inform development against Roca’s product roadmap, driv