Sr. Manager, Card Networks

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

We are looking for a Senior Manager, Card Networks to lead all aspects of the business relationship with our payment network collaborators. These collaborators include Mastercard, Visa, domestic card networks, and others. You’ll be responsible for network strategy, business development, relationship management, SLA and incident tracking, network compliance, and other activities that may come up! 

The ideal candidate combines deep payments industry knowledge with strong negotiation, analytical, relationship management, and cross-functional leadership skills. This individual serves as a key liaison between external collaborators and internal team members across Product, Finance, Legal, Risk, Engineering, Operations, and Executive Leadership.  

 

Key Responsibilities:

• Manage day-to-day relationships with all of eBay’s card network partners globally 

• Lead commercial negotiations which may cover network pricing, incentives, rebates, business terms, SLAs, and/or contract language

• Run term sheet and contract lifecycle activities including redlines, executive alignment, critical issue management, and any KYC/onboarding activities

• Identify and evaluate new partnership opportunities, network capabilities, and strategic growth initiatives

• Drive network optimization initiatives focused on authorization performance, cost efficiency, customer experience, fraud mitigation, and operational scalability

• Monitor industry trends, network rule changes, regulatory developments, and competitive landscape across payments

• Develop executive-ready business cases, reporting, presentations, and strategic recommendations

• Collaborate with Finance on deal, cost of payment, and/or revenue forecasting

• Lead recurring business reviews and strategic discussions with network partners and internal teams

• Drive issue resolution across operational, financial, and strategic partnership matters

• Support company initiatives tied to payment acceptance, cost optimization, and network performance

 

Minimum Qualifications:

• 7+ years of experience in the payments industry with a specific focus on account management, business development, and/or partnerships

• Proven experience negotiating complex deals with favorable terms 

• Strong understanding of card network ecosystem, payment processing and ecommerce payments

• Ability to influence across the payments value chain (issuers, acquirers, networks), across teams (product, engineering, risk, legal, etc.) and across various levels of an organization including C-level

• Diligent with great organizational skills - wearing a project/program manager hat for ongoing initiatives comes naturally to you

• Excellent verbal and written communication skills 

• Highly analytical, and comfortable with ambiguity

• Thrives in a fast-paced environment with minimal guidance and supervision

Preferred Qualifications:

• Previous experience with card network economics and incentives

• Comfortable working in a matrixed environment with many cross-functional partners who participate in decision-making

• Knowledgeable about Cobrand programs

• Ecommerce or marketplace payments

• Contract negotiation and vendor management

Additional Details

The base pay range for this position is expected in the range below:

$135,200 - $219,500

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensatio